Mamta Jadhav

Responsible for leading HR initiatives across all the division, directly reporting to the CEO & Founder. Spearheading end-to-end HR operations for 200+ employees, with a focus on driving engagement, compliance, performance management, and people development at the unit level.

Promoted twice within the HR function, progressing from Senior Talent Acquisition Specialist to HR Manager, reflecting

Strong performance, leadership, and cross-functional capabilities.

Talent Acquisition

● Led end-to-end talent acquisition across all functions, including Operations, Marketing, Sales, Finance, and Product.

● Responsibility of closure of recruitment cycle from sourcing to offer letter rollout within 60 days TAT.

● Partnered with department heads to understand hiring needs, streamline recruitment processes, and ensure timely onboarding of high-quality talent aligned with company culture.

Employee Relations

● Acted as the first point of contact for employee grievances, ensuring timely resolution while maintaining a positive and transparent work environment.

● Drove employee engagement initiatives, fostering open communication, trust, and alignment with organizational values.

Vendor Management

● Managing day to day User head responsibilities of housekeeping, occupational health center, transport & security vendors for effective service delivery as per SLAs.

● Monitoring statutory compliance of 30+ Vendors in Polestar module & applying consequence management.

Employee Wellbeing

● Designed and implemented wellness programs focusing on mental health, work-life balance, and overall employee satisfaction.

● Regularly gathered employee feedback through surveys and one-on-one sessions to proactively address wellbeing concerns and improve workplace culture.

Payroll Management and Tax Compliance

● Managed accurate and timely payroll processing for 100+ employees, ensuring alignment with statutory requirements and internal policies.

● Handled end-to-end tax compliance including TDS calculations, Form 16 issuance, and coordination with finance and external auditors.

Other Responsibilities

● Doing quarterly HR budgeting & maintaining yearly cost projections.

● Driving monthly rewards & recognition program across categories.

● Support performance appraisal cycles and goal-setting processes.

Continuously improve HR processes to enhance efficiency and employee experience.

Team Handling

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Client & Vendor Management

• Acted as the primary point of contact for clients, understanding their hiring needs and workforce planning requirements.
• Built and maintained strong relationships with key stakeholders to ensure smooth and consistent communication throughout the recruitment cycle.

Recruitment

● Manage end-to-end hiring for all locations within the assigned region.

● Partner with regional leadership and department heads to understand manpower needs and build hiring strategies..

● Ensure a smooth and timely recruitment process through effective sourcing, screening, and selection..

HR Operations

● Oversee HR operations for the region including attendance, leave, exit, and payroll coordination.

● Act as the regional point of contact for employee queries, grievance handling, and conflict resolution.

● Support employee engagement, welfare initiatives, and retention efforts at the regional level.

● Generate and present regular HR reports and dashboards to regional leadership.

Employee Relations

● Acted as the first point of contact for employee grievances and conflict resolution, ensuring timely and fair outcomes.

● Conducted investigations and disciplinary actions in alignment with company policies and labor laws..