Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manisha Jena

Mumbai

Summary

Over all 8+ years of dedicated experience in SAP BASIS, currently serving as an SAP BASIS consultant at HCL Technologies for an automotive client project.

  • Proven expertise in SAP BASIS encompassing implementations, support, upgrades and various administrative tasks.
  • Experience in managing on ABAP, JAVA and Dual Stack systems, with a focus on system copies, SPS upgrades, and client copies.
  • Extensive co-ordination with Functional and Technical SAP development teams, ensuring seamless collaboration.
  • Adapt at SAP system Performance Monitoring and tuning to optimize system efficiency. Troubleshooting & analytical skills and resolve technical problems to resolve technical problems promptly.
  • Familiarity of Ticketing tools like Service now to streamline issue tracking and resolution process.
  • Successful management of monthly and weekly change management processes within the SAP Landscape.
  • Have strength in Windows, Linux & AIX platform; DB - Oracle, HANA 2.0.
  • Extensive support experience spanning several SAP and Non-SAP Products.
  • Action oriented with strong analytical and problem solving skills.

Overview

9
9
years of professional experience

Work History

Lead Consultant

HCL Technologies
07.2022 - Current

Project - Tenneco


  • Spearheaded strategic planning and execution of system refresh processes for ensuring uninterrupted operations.
  • HRSP Patching (LCP + SPS )
  • Overseeing and coordinating comprehensive internal/third party audit activities for the project.
  • Administrating kernel upgrades and overseeing schema password change activities.
  • Conducting HRSP (Support Package) activities.
  • SSO configuration via SAML2.
  • SPS upgrade on Portal system to remediate vulnerabilities.
  • Managing day-to-day BASIS administrative tasks by coordinating with the team for encompassing incident resolution, fulfilling user requests, managing scheduled changes, and adeptly troubleshooting reported issues to ensure the smooth and uninterrupted operation of the system.

Senior Software Analyst

Accenture
05.2021 - 12.2022

Project - Anglo American

  • SSO implementation in EC payroll system.
  • GRC system refresh.
  • Performed FES upgrade by generating stack xml file from Solution Manager.
  • GRC 12.0 version upgrade activity.
  • Applying plugins through SPAM/SAINT Importing transports through charm.
  • Maintenance of SAP parameters in JAVA systems using configtool.

Software Analyst

Accenture
09.2018 - 04.2021

Project - Government of Alberta (Implementation)


  • System installation - Build planning and implementation
    Systems worked upon - S/4 HANA 1709, Fiori, GRC 10.1, DB : HANA 2.0 SPS03 Homogeneous system copy method using SWPM 1.0.
  • Tenant DB installation.
  • Administration and Monitoring on HANA Cockpit 2.0 / HANA Studio.
  • Upgraded the system (GRC & PO ) as per the latest component level.
  • SAP HANA backup with studio, DBACOCKPIT tool.
    Enabling, Disabling, re-configuring HANA replication between primary & secondary env. Provided Hypercare support after go-live.
  • DA installation and Agent administration in Solman.
  • Implement SSL (Client and server certificate) in STRUST.
  • ADS and BPC configuration.
  • DB backup and restoration.
  • Client copies using DSM tool.
  • Monitoring and implementing SAP Hot fixes and security notes.
    Administrating daily transports through Charm.
  • Performed managed system configuration tasks.
  • EWA configuration, enabling the EWA notification and analyzing the reports.

Associate Software Analyst

Accenture
08.2015 - 05.2018

Project - HESS corporation


  • Performed Kernel upgrade.
  • Participated in System Copy / System Refresh ST-PI/ST-API patch
  • upgrade via SPAM.
  • Change and Transport Management – TR/TOC movement from STMS, Charm, OS level.
  • Raising OSS message to SAP.
  • Applying OSS notes via SNOTE tool.
  • Batch job management.
  • Handling daily Issues and Run activities.
  • Daily monitoring for servers (System Health Checks, Lock Management, Updates, ABAP Dumps, Background Jobs Monitoring, Spool Administration, etc.) Setup and manage RFC.
  • Monitoring SAP system start-up and shutdown.
  • OSS connection opening & maintain access data in SAP Support Portal. Also, Object keys, license keys maintenance.

Education

MBA - MBA -WX

NMIMS
Mumbai
12.2024

B.Tech -

Institute of Technical Education And Research
05.2014

Skills

  • Scrum Master Certification (CSM)
  • Microsoft Office (Excel, Project, PowerPoint)
  • Agile (Scrum) methodologies

Timeline

Lead Consultant

HCL Technologies
07.2022 - Current

Senior Software Analyst

Accenture
05.2021 - 12.2022

Software Analyst

Accenture
09.2018 - 04.2021

Associate Software Analyst

Accenture
08.2015 - 05.2018

MBA - MBA -WX

NMIMS

B.Tech -

Institute of Technical Education And Research
Manisha Jena