Manisha Kadiyal

· Installed and configured SCCM clients and managed software distribution, patch management, remote control, and other SCCM-related tasks.

· Created and deployed applications and packages.

· Handled license provisioning and retirement of configuration items during user offboarding.

· Troubleshot client connectivity and package installation by analyzing SCCM logs.

· Provided both temporary and permanent local admin rights to clients.

· Monitored and troubleshot patch distribution.

· Assisted with OS and service pack upgrades and performed hardware and application installations.

· Configured site boundaries and distribution points.

· Resolved health issues on clients and servers and addressed replication/software distribution issues.

· Created task sequences for deploying patches in production environments.

· Performed software packaging and distribution, software metering, and inventory management (software & hardware).

· Microsoft Intune (Mobile Device Management)

· Basic Knowledge of cloud computing and services.

Worked on Microsoft Intune basic incidents.

· Resolving Incidents and Problems on day to day basis & scheduling meetings.

· Managing Desktop issues on Windows XP and Windows 7 devices.

· Regular Health check for SCCM Site servers.

· SCCM Client Installation and troubleshooting.

· Software updates with SCCM 2012 (every 2nd week of the month patch releases, will perform Pilot testing and General Production environment followed by client required schedule).

· Troubleshooting Software Distribution related issues on un-success machines.

· Application creation, deployment and troubleshooting.

· Creating packages for Application deployments.

Distribution of packages to required distribution points.

· Cataloguing & Listing on Amazon.com (Seller Central) and Paytm.

· To update MRP and Stock on daily basis.

· To coordinate with the WH team for order deliveries.

· To handle the customer queries.

· To make the sales report on daily basis

· Managed cataloging and listings for Amazon and Paytm, ensuring data accuracy.

· Oversaw PO lifecycle: created, tracked, and reconciled with vendor stock.

· Resolved suppressed and inactive SKUs through coordination with Amazon.

· Initiated returns and removals to mitigate LTSF and unsellable stock costs.

· Maintained dashboards for PO and removals to aid reporting.

Ensured execution of vendor-driven discount campaigns..

· Cataloguing & Listing on Amazon.in (Seller Central).

· To raise the Purchase Order (PO) & follow-up with the vendors for the PO’s (stock).

· To raise removals of the stock and send back to vendor which are falling under LTSF (Long Term Storage Fees) & Unsellable stock & follow-up for the same with the vendors. And ask the warehouse team to liquidate the damaged stocks.

· To either raise case on the seller central & follow-up or to resolve it from our end, the Inactive, Suppressed sku’s.

· Resolve MRP issue & Expiry issue in the software.

· Follow-up with the seller central for the discrepancy of stocks (Removal, Stock sent to amazon from WH).

· To maintain the tracker for Removal, PO.

· To run the discount given by the vendors.

· To make the following reports weekly: -

- Last 3 weeks sales report.

- 30-90-180 days sale report.

- FBA Inventory & Warehouse Inventory report.

- Dead stock FBA & Warehouse report.

- Top 10 SKU’s for each category report.

- Top 10 vendor’s report.

· Interacted with clients (Houzz, Walmart) to define cataloging requirements.

· Analyzed client-provided input files for data accuracy and transformation.

· Acted as Point of Contact for internal teams and managed task allocation.

· Documented SOPs and reduced data entry error rates through QA processes.

Provided weekly reporting on productivity, errors, and process bottlenecks..