Finding Solution of any Problem
Manoj Bhadane
Desktop Support Engineer
Jalgaon
Summary
Dynamic IT Support Executive with extensive experience at Net Business Solution (I) Ltd, adept at troubleshooting hardware and software issues for over 700 users. Proven problem-solver with strong customer service skills, specializing in network configuration and operating systems. Successfully managed support tickets, enhancing user satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
IT Support Executive
Net Business Solution (I) Ltd
08.2017 - Current
Giving Support to more than 700+ users on regional level and 160 users with 2 Different local Level for the Desktop/Laptop Support & Hardware, Local level LAN issues, MFD /DMP Printers Trouble shooting, Bluetooth Printer, Installing OS Win 10, Win 11 – Win 7 & Assembling & Configuration. Install MS office 2007-2013 & 2016 & solving issue at Clint Side, supporting for the first level networking like DNS, DHCP. Configuration AV GUP server & implement with Other users for Auto Update patches form client end, Wifi Configuration, Setup new user accounts in windows creation of new mailbox accounts via exchange Outlook 2007, 2016 & O365, troubleshooting users machines onsite and also over remote, giving support to Handle Support tickets with Software and Asset Management with Software on Regional level.
Education
Bachelor of Engineering - Computer Engineering
Gulabrao Devokar College of Engineering , Jalgaon
Jalgaon 04.2001 -
Skills
Software troubleshooting
Problem-solving
Customer service
Retention strategies
Hardware Assembly,maintenance, Peripherals printers, Drivers, Troubleshooting
Operating Systems Microsoft Windows 10,Windows 7, Windows 11
Networks Configuration,Wifi Router's TCP/IP Socket Programming,Lan Local Issues
All Desktop's & laptop's Connecting in Local Network & Connect with ISP
Help desk and tech support: Hardware Assembly, Maintenance, Peripherals, Printers ,Drivers Critical thinking and problem solving, Teamwork Skills, Multitasking Skills
Interests
Cricket
Contact With New Person
Timeline
IT Support Executive
Net Business Solution (I) Ltd
08.2017 - Current
Bachelor of Engineering - Computer Engineering
Gulabrao Devokar College of Engineering , Jalgaon
04.2001 -
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