Manoj Joshi

• Guest Relations- Ensuring high levels of customer satisfaction by providing exceptional service.
• Staff Management- Supervising and coordinating the activities of hotel staff, Training and motivating staff to maintain high standards of service
• Operations Management-Overseeing daily hotel operations to ensure efficiency and adherence to policies and procedures.
• Financial Management-Monitoring and managing hotel's budget, including expenses and revenue. Implementing cost-control measures to optimize profitability.
• Facilities Management-. Overseeing repairs and renovations as necessary to maintain property.
• Safety and Security-Implementing and enforcing safety and security protocols Responding to emergencies and coordinating with local authorities when necessary.
• Sales and Marketing-Supporting sales and marketing efforts to attract guests and increase occupancy.
• Quality Control-Monitoring and maintaining quality standards throughout the hotel, including cleanliness, service, and amenities.
• Compliance-Ensuring compliance with local regulations, industry standards, and corporate policies.

Transferred as a result of COVID and participated in the pre-opening phase.