Manoj Kumar

Technical Leadership & Engineering Excellence

• Lead Site Reliability Engineering (SRE) initiatives including GCP architecture design via Terraform, GKE deployments using Helm & GitHub, and implementation of observability, billing, and reporting frameworks.
• Build scalable data pipelines using Pub/Sub and autoscaling; implement security controls using ISTIO.
• Design and manage internal web portals from scratch, overseeing full SDLC and solution architecture.
• Utilize Grafana and BigQuery for real-time resource monitoring; implement health checks and alerting via DataDog.
• Drive innovation through automation and analytics, delivering unified health dashboards and reducing manual effort.
• Execute data center migration and exit strategies, including Storage & Backup deployment, server infrastructure setup, and automation.

Operational Governance & Service Management

• Manage Cloud & Storage production environments, driving service improvements and incident reduction.
• Govern vendor performance across SLAs/OLAs/KPIs; lead global incident response (P1–P3).
• Collaborate with global teams to align infrastructure policies with compliance standards.
• Address risk escalations and standardize processes for operational excellence.

Infrastructure Control Environment Project
Acted as SME for Storage & Backup, implementing risk mitigation controls across Deutsche Bank’s IT infrastructure. Led remediation efforts for CMDB-related gaps in ServiceNow, focusing on model accuracy, disaster recovery readiness, and data quality.

Storage & Backup Operations
Provided technical leadership for mission-critical production support using EMC, NetApp, and TSM technologies. Delivered services under ITIL and Agile frameworks, ensuring timely execution and stability.

• Oversaw vendor governance (IBM BSU, DXC), including hardware replacement, software updates, and provisioning via Unisphere and SymCLI across Solaris, AIX, Linux, and Windows environments.
• Contributed to high-level storage architecture designs and advised project managers on SAN implementations, data migrations, and system upgrades.
• Successfully led the AMR Project to enhance storage security access management and developed migration scripts for seamless execution.
• Completed a major migration of ~1,000 TSM client hosts from TSM Server 5.x to 7.x, supporting EMC VMAX2 infrastructure.

Storage Consultant – Infrastructure & Operations

• Lead L1 & L2 teams, delivering technical support and ensuring timely execution of mission-critical production activities.
• Implement, configure, and administer enterprise storage systems including HP 3PAR, EMC, Hitachi, NetApp, and Pure.
• Manage SAN/NAS environments and multi-vendor SAN switches (Cisco/Brocade), including FC fabric and storage provisioning via Unisphere and SymCLI across Solaris, AIX, Linux, and Windows.
• Execute LUN assignments, replication setups, and storage migrations aligned with business needs.
• Troubleshoot and manage multi-pathing software (HDLAM, ALUA, EMC PowerPath); oversee capacity planning and performance tuning.
• Conduct disaster recovery drills and apply ITIL-based incident, problem, and change management practices.
• Collaborate on high-level storage designs, data migrations, and SAN implementations; provide technical guidance to project managers.
• Delivered key projects including AMR (access security for storage) and migration of ~1,000 TSM clients from v5.x to v7.x.

Senior Storage Engineer – Storage & Server Operations

• Delivered end-to-end storage and server support while managing L1 & L2 teams for international and domestic clients including Telenor Myanmar, MTN Zambia, AIRCEL, Airtel, J&K Bank, IFCI, Freescale Semiconductor, and Idea Cellular.
• Implemented, configured, and administered enterprise storage systems: HP 3PAR, EMC, Hitachi, NetApp, and Pure.
• Managed SAN/NAS environments and multi-vendor SAN switches (Cisco/Brocade), including FC fabric and LUN provisioning with replication as per business needs.
• Troubleshot and maintained storage multi-pathing software (HDLAM, ALUA, EMC PowerPath); ensured performance optimization and capacity planning.
• Conducted disaster recovery drills and applied best practices for storage operations.
• Built strong client relationships and led cross-functional teams to deliver consistent, high-quality support.
• Applied ITIL-based incident, problem, and change management practices to ensure operational stability.

• Delivered end-to-end system administration support for Solaris (SPARC) environments, including performance evaluation and OS patching.
• Managed disk file systems and SAN storage LUNs using VERITAS Volume Manager and Solaris Volume Manager.
• Executed backup and restoration operations using Veritas and EMC solutions.
• Ensured system reliability and data integrity through proactive monitoring and configuration management.