Sep 2010 - Dec 2019 Associate & Senior Associate
Jan 2020 - Dec 2023 Vice President
Jan 2024 Current Senior Vice President
Current Responsibilities -
- Oversee team of 10 developers and 2 leads.
- Deliver & Support Automation Solutions, with 9 dev’s and a lead.
- Manage RPA infra & Xceptor platform, with by 2 infrastructure resources.
- Serve as Central Governance Lead for Corporate Teams for UiPath adoption.
- Serve as Tech SPOC for Corporate teams on firm-wide IA forums.
Delivery of Automation Solutions
- Supervised the creation automation solutions for OCFO, TCIO & CAO teams.
- Successfully implemented 8 new solutions and completed 39 migrations, achieving an efficiency of ~33 FTE’s and an uptime exceeding 98%.
- Supervised the retrofitting of 35 bots in anticipation of SAP-HANA upgrade.
- Re-engineered over 10 Park and Post solutions into a unified offering, automating over 5,000 files per quarter .
- Conducted CTO reviews for each solution securing approvals for migration.
Setup / Governance / Adoption – UiPath
- Served as the Governance Lead overseeing UiPath adoptions across 6 Corporate teams overseeing ~55 attended and 75 unattended solutions.
- Established Governance and Operational frameworks, path-to-production guidelines.
- Formed specialized 'Design' and 'Code' review teams and collaborated with SRE teams to implement a robust production support model.
- Managed License forecasting and cost estimation along with New Team Onboarding
- Managed Admin responsibilities for Automation Suite product.
- Developed and implemented user access model UiPath and Xceptor.
Stakeholder Management
- OCFO Delivery: Facilitated stakeholder meetings with over 10 Business teams to elicit requirements, deliver updates, and promptly raise impediments.
- UiPath: Orchestrated regular stakeholder meetings with 6 Business COE’s teams to disseminate project updates, introduce new developments, and conflict resolution.
- Vendor: Conducted monthly engagements with external vendor stakeholders to discuss backlog items, escalate critical issues, and foster relationship building.
- Xceptor: Led strategic meetings with stakeholders across 4 LOB Business Teams to drive engagement and promote solution uptake.
- CIB / CTO: Established a regular cadence with the CIB/CTO team to involve them in infra and platform discussions and to remediate issues.
- User Engagement: Hosted open Office Hour sessions to address user onboarding inquiries, licensing queries and to provide updates.
Tech Projects
- Instance Consolidation Managed consolidation of HR and RDT Xceptor instances into a central instance, serving Corporate Teams and reducing toil by 20%
- NADC Migration Project-managed the data center migration to NADC, relocating 25 servers 6 weeks ahead of schedule achieving 44% optimization.
- Xceptor Upgrade Oversaw the Xceptor 4.6 upgrade, migrating over 3500+ flows and coordinating testing efforts for over 800 users.
- CPC to Puma – Project-managed the migration of data and users from Central Price Capture to Puma 1.0 within the stipulated time.
- Client Onboardings – Aligning Client systems to Puma to equip them to receive pricing feed directly from Puma.
Platform Ownership – Xceptor
- Oversaw the infrastructure management of the central instance of Xceptor for Corporate teams, ensuring robust and efficient operations.
- Managed the BAU operations of Xceptor as an application utilized by over 800 users.
- Designed and implemented a standardized email solution for automated email sorting expediting the migration of 200+ processes for Finance teams.
- Facilitated external vendor stakeholder meetings to escalate issues, discuss backlog items and ensuring progress on key initiatives.
AO / IO Duties
- Served as the Application Owner for Xceptor and Backup Information Owner for UiPath.
- Oversaw all deliverables related to Application Owner communications to mitigate organizational risk effectively.
- Addressed FARM observations and mitigated risk breaks, ensuring no overdue issues.
- Conducted Risk and AOS assessments to validate the application's risk ratings.
- Implemented specialized compliance controls to adhere to country-specific regulations