MANSI JADHAV
Mumbai
Summary
Dedicated CASHIER with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Reception Assistant
HOTEL GALAXY
04.2023 - 01.2024
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Maintained visitor log for entering and leaving facility for security purposes.
- Coordinated travel arrangements for executives, ensuring seamless itineraries while minimizing expenses where possible.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Compiled information from files and research to satisfy information requests.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Prepared conference rooms for meetings using proper setup procedures according to specific requirements.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled assignments independently with good judgement and critical thinking skills.
- Facilitated timely communication between departments by distributing mail, messages, and important documents promptly.
Cashier Helper
OBERIO MALL
02.2021 - 10.2022
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked closely with other departments to locate items or assist customers as needed.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Answered questions about store policies and addressed customer concerns.
- Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.
- Retrieved items for customers and verified prices.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked with other associates to support cashiers and management needs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Processed refunds and exchanges in accordance with company policy.
Receptionist, Accounts Receivable
Hotel Sea Princess
03.2019 - 04.2020
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Reduced late payments by timely processing of invoices and consistent follow-up with clients.
- Collaborated with team members to ensure the smooth operation of daily tasks, fostering a positive work environment.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Increased accuracy in financial reporting by carefully reviewing account statements and correcting discrepancies.
- Organized office documents and files, maintaining a clean workspace for optimal productivity.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Maintained accurate financial records through diligent data entry, contributing to overall company organization.
- Scheduled office meetings and client appointments for staff teams.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Bachelor of Commerce -
L.S RAHEJA COLLEGE OF ARTS AND COMMERCE
RELIEF ROAD ,SANTACRUZ WEST04.2023
HIGHER SECONDARY EDUCATION -
KHAR EDUCATION SOCIETY COLLEGE OF COMMERCE
KHAR WEST S.V ROAD NEXT TO KHAR POLICE STATION 03.2020
SECONDARY AND HIGHER SECONDARY EDUCATION -
HOLY CROSS HIGH SCHOOL
JUHU KOLIWADA ,SANTACRUZ WEST.03.2018
Skills
- Punctual and Reliable
- Document Preparation
- Data Entry
- Mail handling
- Records Management
- Staff Management
- Spreadsheet tracking
- Bookkeeping
- Document Management
- Claims Handling
- Project Coordination
- Billing and Invoicing
Languages
English
Hindi
Marathi
Additional Information
I BELIEVE MY PROFESSIONAL SKILLS AND WORK EXPERIENCEWILL BE A GREAT ADDITION TO YOUR TEAM . I LOOK FORWARD TO DISCUSS MY QUALIFICATIONS FOR THE POSITION IN FURTHER DETAIL. PLEASE CONTACT ME TO ARRANGE AN INTERVIEW.
SINCERELY ,
MANSI JADHAV.
Timeline
Reception Assistant
HOTEL GALAXY
04.2023 - 01.2024
Cashier Helper
OBERIO MALL
02.2021 - 10.2022
Receptionist, Accounts Receivable
Hotel Sea Princess
03.2019 - 04.2020
Bachelor of Commerce -
L.S RAHEJA COLLEGE OF ARTS AND COMMERCE
HIGHER SECONDARY EDUCATION -
KHAR EDUCATION SOCIETY COLLEGE OF COMMERCE
SECONDARY AND HIGHER SECONDARY EDUCATION -
HOLY CROSS HIGH SCHOOL
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