MANSI NINAD BALANG

• Oversee technical review and editing of documents, maintaining consistency with organizational standards. Review, Edit, and Format 60 pages daily.
• Lead cross-functional teams to identify and implement process improvements, increasing operational efficiency and client satisfaction.
• Manage technical documentation projects, ensuring timely and high-quality deliverables.
• Coordinate with stakeholders for project inventory and service management.
• Led a cross-functional team to automate a repetitive and time-consuming monthly task, significantly reducing manual intervention and operational dependency.
• Analyzed existing workflows, identified automation opportunities, and coordinated implementation of automated solutions.
• Achieved substantial time savings and improved process reliability, enabling team members to focus on higher-value activities.

• Handled projects individually and delivered them successfully
• Reviewed and edited technical documents in accordance with template requirements
• Conducted research to understand and analyze the process and components of assigned task
• Interacted with subject matter experts to enhance the quality of their content.
• Review documents correctly with the help of assigned checklists and style guides and provide feedback if necessary
• Read and interpreted work practices, technical drawings, process documents.
• Prepared revised documents for a few processes
• Buddy up with the new team members

As Course Managing Editor, below were my responsibilities:

• Handling end to end process (Development to Final Publishing process)
• Understanding current market trends, target audience and giving inputs accordingly in team meetings for assigned titles
• Training and helping authors to maintain content authenticity and consistency
• Proposing ideas to authors to enhance quality of content which will stand out in market
• Collaborating with SMEs to deliver projects on time
• Researching on titles that are assigned and preparing research documents
• Reviewing outline and chapters and MCQs shared by authors and providing feedback to enhance quality of content

• Prepared research documents on assigned titles
• Worked on research documents (considering current market trends, audience, and competitor analysis)
• Performed peer review of technical content

• Prepared training documents after doing research on assigned topics
• Ghost written 4 chapters for Bash Cookbook which is based on Linux Scripting
• Ghost written complete python scripting book named Mastering Python Scripting for System Administrators.

• Conducted training sessions for working professionals and college student for python and Linux basics training
• Helped attendees to understand concept better with real life examples