Manthan Gedam
Subject Matter Expert/Assistant Team Lead
Thane
Summary
Dynamic leader with expertise in mentoring and strategic thinking, previously at DISA Global Solutions. Enhanced team performance and client satisfaction through innovative solutions and process improvements. Proven track record in project management and stakeholder alignment, driving efficiency and growth. Recognized for exceptional analytical skills and adaptability, achieving 95% on-time project delivery.
Knowledgeable Team Leader with background as Subject Matter Expert. Provided valuable insights and solutions, contributing to success of various projects. Demonstrated strong analytical skills and effective communication in team settings.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Subject Matter Expert/Assistant Team Lead
DISA Global Solutions
03.2024 - Current
- Mentored team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Served as a liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables.
- Drove innovation by encouraging exploration of novel approaches to project challenges.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Implemented process improvements to reduce errors and increase overall efficiency.
- Streamlined team workflow by optimizing task delegation and time management strategies.
- Managed daily operations efficiently by monitoring task completion rates, allocating resources strategically as needed.
- Resolved escalated issues quickly and professionally, ensuring customer satisfaction while maintaining company standards.
- Assisted in recruiting top talent, conducting interviews, and onboarding new employees.
- Worked closely with senior management to provide valuable input into strategic decision-making processes based on comprehensive understanding of internal strengths/weaknesses and external opportunitiesthreats.
- Ensured client satisfaction through accurate reporting procedures, timely updates on project milestones, and prompt resolution of any issues that arose during the engagement period.
- Partnered with managers to identify and capitalize on business standards and brand initiatives.
- Collaborated with other departments to ensure seamless project integration and completion.
- Championed a culture of continuous improvement by encouraging team members to proactively identify potential areas of enhancement for both individual performance and overall team success.
Subject Matter Expert
Hexaware Technologies
09.2022 - 02.2024
- Optimized subject matter content by conducting extensive research and incorporating industry trends.
- Led cross-functional teams to deliver projects within tight deadlines, maintaining keen focus on quality.
- Enhanced client relationships by delivering tailored advice and demonstrating in-depth product knowledge.
- Implemented mentoring program for junior staff, accelerating their professional development and contribution to projects.
- Achieved high levels of client satisfaction by providing expert consultations and personalized solutions.
- Boosted team morale and productivity through effective leadership and clear communication.
- Enhanced team productivity by leading specialized training sessions on innovative industry practices.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
Education
Bachelor of Commerce - Computer Applications
Dr. Ambedkar Institute of Management Studies And Research
Nagpur 04.2001 -
Skills
Training and mentoring
Strategic thinking
Creative solutions
Strong analytical skills
Business development
Conflict resolution
Quality assurance
Performance management
Customer relationship management
Project management
Stakeholder management
Regulatory compliance
Time management
Idea development and brainstorming
Workflow optimization
Process analysis
Accomplishments
- Supervised team members within various range of Departments exhibiting leadership and management skills.
- Awarded as best performer of the year in Supervisor category for Hexaware Technologies.
- Awarded as Best Performer of the quarter in Supervisor category for 2 consecutive quarters.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Subject Matter Expert/Assistant Team Lead
DISA Global Solutions
03.2024 - Current
Subject Matter Expert
Hexaware Technologies
09.2022 - 02.2024
Bachelor of Commerce - Computer Applications
Dr. Ambedkar Institute of Management Studies And Research
04.2001 -