Maya Abhishek Dubey
Relation Manager
Navi Mumbai
Summary
Seeking a challenging position in an esteemed organization to make use of interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Overview
4
4
years of professional experience
93
93
years of post-secondary education
Work History
CENTER HEAD
Niva Bupa Health Insurance Company Limited
4 2024 - Current
- Team Management
- Customer Service
- Claims and Renewals
- Network Management
- Business Growth
DEPUTY MANAGER
Kotak Mahindra Bank
10.2023 - 04.2024
- Sales targets for banks and investment products
- Customer acquisition through referrals
- Going beyond the professional need of the customer by providing other products
- Enhancement of customer value
- Attending meetings and preparing detailed reports
- Monitoring implementation and execution for projects
- Preparing weekly or monthly reports and analysing business metrics
OPERATION EXECUTIVE
Turtle Mint Insurance Broking Services
04.2021 - 07.2023
- Maintaining customer data in excel for insurance renewal reminders
- Assigning daily work to the team members
- Monitoring team performance and sales target
- Coordinating with customers for the renewal of their health insurance policy
- Coordinating with internal team for processing of policy insurance
- Regular follow-up with digital partner and end customer
Education
BACCHELOR OF ARTS -
ALLAHABAD UNIVERSITY
06.2013 - 06.2015
DIPLOMA IN EVENT MANAGEMENT - undefined
NIEM INSTITUTE
07.2015 - 06.2106
Skills
MS Office
Advance Excel
Team Management
Quick Learner
Hard Working
Positive Attitude
Communication and interpersonal skills
Customer service and relations
Problem-solving and conflict resolution
Time management and organization
Teamwork and collaboration
Languages
Hindi
English
Marathi
Timeline
DEPUTY MANAGER
Kotak Mahindra Bank
10.2023 - 04.2024
OPERATION EXECUTIVE
Turtle Mint Insurance Broking Services
04.2021 - 07.2023
DIPLOMA IN EVENT MANAGEMENT - undefined
NIEM INSTITUTE
07.2015 - 06.2106
BACCHELOR OF ARTS -
ALLAHABAD UNIVERSITY
06.2013 - 06.2015
CENTER HEAD
Niva Bupa Health Insurance Company Limited
4 2024 - Current
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