MAYANK GAUTAM
Pune
Summary
Accomplished Senior Product Manager with over 14+ years of
experience, including international exposure, specializing in
product development and business analysis within the Point of
Sale, Cards, and Payment Solutions domains. Demonstrated
expertise in leading cross-functional teams, driving product
innovation, and achieving market expansion. Proven ability to
navigate complex global operations and deliver results in
compliance with legal standards. Holds a B.Tech. in Computers,
underscoring a strong technical foundation and business
acumen.
Overview
15
15
years of professional experience
Work History
Senior Product Manager
HCL Tech-Western Union
07.2022 - Current
- Spearheaded the Retail money remittance Product
portfolio (WUPOS) for Western Union, achieving
seamless global operations by delivering over 100
Epics/features that adhered to stringent Legal
&Compliance standards. - Directed cross-functional Scrum team of 24
developers and QA personnel, ensuring on-time,
defect-free product delivery and fostering transparent relationship with client leadership to
meet strategic objectives. - Initiated and led in-house product consultation
projects at HCL, identifying and exploring new
avenues for expanding money remittance
business, thereby enhancing company's
market footprint.
Product Manager
Punchh Tech
12.2021 - 06.2022
- Streamlined online ordering and payment
integration, significantly enhancing third-party
vendor onboarding and operational efficiency. - Developed and executed a strategic product
vision, leading to notable market expansion and
lifecycle management improvements. - Conducted comprehensive market analysis to
inform product strategy, significantly improving
project delivery timelines and stakeholder
satisfaction.
Product Manager
Diebold Nixdorf
11.2020 - 11.2021
- Administered API requirements and backlog
management through Jira, following Agile
Methodology,enhancing operational efficiency and
product delivery timelines by 100%. - Acted as Product Owner for DN API Public Portal,
leading the development of an abstraction layer for
Client FIs API integration, which improved thirdparty
vendor onboarding very efficiently. - Administered API requirements and backlog
management through Jira, following Agile
Methodology, enhancing operational efficiency and
product delivery timelines by 100%.nd market competitiveness.
Product Owner
Fiserv Inc
10.2018 - 11.2020
- Earned title of Certified International Payment
System Professional and CSPO Product
Owner, leading development of API
Development Portal for Cards/Debit/Rewards
products, directly contributing to enhanced client
application integration. - Championed product innovation by collaborating with
internal and external stakeholders to develop and
prioritize Epics and User Stories using MoSCoW
Methodology, achieving streamlined project delivery
process. - Advocated for Agile methodology excellence,
overseeing backlog grooming and showcase
sessions, and ensuring artifact quality, including
testing requirements and user guides, thereby
fostering culture of continuous improvement and
stakeholder satisfaction.
Senior Business Systems Analyst
Fidelity National Financial Inc
10.2012 - 10.2018
- Replaced & built end-to-end SWIFT, Domestic
Payment structure and Integration with Core
Banking. - Administered business research and
implementation for Payments Cards Network
processing through ISO-8583 and SWIFT ???
ISO20022,authorization processor, settlement
processing, ACH Debit and Credit. - Gained understanding in international payment
systems SWIFT, SEPA and cleared US Fed Wire,
US NACHA, UK CHAPS, India Clearing IMPS, NEFT
ACH and Card/Mobile Payment Systems. - Developed & implemented ATM/Payment structure
for core banking product; executed Debit card
system with integration of existing database
architecture which included designing ISO-8583
message processing.
Technical Consultant
OHUM Healthcare Pvt. Ltd
04.2011 - 09.2012
- Established flow to fill Functional Gap in Open
Source EMR Application VistA and provided
solutions to make it complete either by porting
applications from other Open source EMR. - Performed Upgrade VistA to accommodate new
FOIA release; resolved Critical issue on both
Technical / Functional configuration of VistA.
Web Developer/SEO Analyst
Softtrendz
12.2009 - 02.2011
- Designed, developed & implemented software applications for website based on analyzed requirements and understanding of industry technical standards; researched new technologies, software packages and hardware products for use in website projects
Education
B.E. - Computers
Rajasthan University
Jaipur08.2009
Skills
- Deliver impactful Fintech products
- Product Vision & Roadmap / Product Lifecycle Management
- Client & Stakeholder Management / Team Building & Leadership
- Customer oriented product development and management
- Business Analysis & Due diligence / Business documentation - BRD, FRD, RFP, SoW, MVP, EPIC, Features, User Stories
- Stakeholders Engagement (Clients / Business) / Business & IT Alignment
- Debit, Credit Card & ATM/ Purchase Transaction Processing
- Project Planning & Execution / Agile & Scrum Methodologies
- Requirement Gathering & Analysis/ Release Planning and Management, Go to market strategist
- Domestic and Cross border Payments, ISO-8583,ISO-20022,SWIFT-MT
- Backlog Maintenance / Story Planning
- Solution Designing & Architecture
Projects
- Western Union POS- BAU
- Fiserv uCom Payment integration
- Upgrade Online Ordering System
- ATM Crypto Trade Integration
- Diebold API Core Integration
- Fiserv API Development Portal
- Vietin Bank Core Banking Solution (CBS)
- ING Vysya Profile Upgrade
Timeline
Senior Product Manager
HCL Tech-Western Union
07.2022 - Current
Product Manager
Punchh Tech
12.2021 - 06.2022
Product Manager
Diebold Nixdorf
11.2020 - 11.2021
Product Owner
Fiserv Inc
10.2018 - 11.2020
Senior Business Systems Analyst
Fidelity National Financial Inc
10.2012 - 10.2018
Technical Consultant
OHUM Healthcare Pvt. Ltd
04.2011 - 09.2012
Web Developer/SEO Analyst
Softtrendz
12.2009 - 02.2011
B.E. - Computers
Rajasthan University
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