Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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Mayank Goswami

Pune

Summary

With 19 years of expertise in designing, building, and implementing large-scale BSS and OSS products for telecommunications companies, I excel in both on-premises and cloud infrastructure solutions. I have a proven track record of assembling high-performing teams and successfully leading end-to-end complex BSS/OSS deployments. I thrive in fast-paced, high-pressure environments, making decisive and informed choices. My ability to cultivate productive relationships with stakeholders, both internal and external, stems from my deep understanding of their requirements and my aptitude for developing solutions to complex issues. I possess exceptional planning, interpersonal, problem-solving, mentoring, and leadership skills.

Overview

19
19
years of professional experience

Work History

Amdocs
Pune
09.2020 - Current
  • Contribute to feature design of environment management products and architect infrastructure and deployment strategies
  • Evaluate tools and technologies for technical requirements
  • Mentor team members, sharing skills and expertise, encouraging ideas for improvement
  • Develop release strategies for microservice-based projects and manage CI/CD processes
  • Implement DevOps toolsets and practices, smooth development, NFT, and QA deployment processes
  • Lead the first cloud implementation for Amdocs OSO and OUA products for a European customer (AWS)
  • Analyze customer IT requirements, design, and implement DevOps solutions, and prepare cloud solutions for sales proposals
  • Manage the transformation to cloud-enabled infrastructure and oversee build and release management
  • Manage a team of 20+ DevOps engineers responsible for build, release, and environment management

Devops Manager/Release Manager

Amdocs
Pune
03.2015 - 08.2020
  • Clients: Singtel, Optus, Telstra, Comcast, Embratel
  • Leading a team of 35+ DevOps engineers for build, release management, and environment management
  • Managed BSS product implementation for Astro, Malaysia
  • Designed and implemented DevOps strategy, processes, tools, and culture for delivery projects
  • Developed automations to improve CI-CD cycle time
  • Managed CI/CD processes for cloud-native products
  • Streamlined Perforce-based merge processes and created automated graphical views
  • Automated hotfix validation and deployment
  • Developed and maintained tools for release process automation

Devops Engineer/Team Lead

Amdocs
Pune
02.2008 - 03.2015
  • Led environment teams in delivery projects for telecom clients
  • Automated various processes using scripting and other technologies
  • Collaborated with product architects to design production infrastructure
  • Worked with R&D teams on new developments
  • Deployed and supported Amdocs BSS products like Billing, CRM, Order Management, and Enterprise Product Catalog

Senior Software Engineer

Nucsoft Ltd
Mumbai
11.2005 - 01.2008
  • Part of team working on loan and deposit projects (Trade+) for Citibank Russia and NA
  • Primarily worked as a developer and defect fixing team and Enhancement of System (By migrating the code from pro
  • C to Pl/Sql.)
  • Technologies used were Pro
  • C, Oracle forms, pl/sql
  • Wrote numerous EOD and EOM jobs in shell scripts (Bash and ksh)

Education

EPGDBM - General management

Symbiosis international University
Pune
12.2015

MCA -

Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal
06.2005

Skills

  • Cloud
  • DevOps/CICD/GitOps
  • Employee Training
  • Scripting skills, Microservices
  • Analytical skills
  • Technical Architecture
  • People management
  • Recruitment
  • Cross-functional team management
  • Verbal and written communication
  • Management Consultation

Accomplishments

  • Received multiple awards for creating and implementing smart monitoring system BSS products.
  • Has been recognized as a serial innovator by contributing immensely to automation for Deployment and Release engineering teams.
  • Awarded for introducing an emails-based services (like housekeeping, application restarts, fetching reports, vacation calendars etc for project teams).
  • Handing diverse team like Application DevOps, Platform Engineering and Performance testing team.

Personal Information

  • Date of Birth: 03/06/81
  • Gender: Male
  • Marital Status: Married

Timeline

Amdocs
09.2020 - Current

Devops Manager/Release Manager

Amdocs
03.2015 - 08.2020

Devops Engineer/Team Lead

Amdocs
02.2008 - 03.2015

Senior Software Engineer

Nucsoft Ltd
11.2005 - 01.2008

EPGDBM - General management

Symbiosis international University

MCA -

Rajiv Gandhi Proudyogiki Vishwavidyalaya

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Mayank Goswami