Mayur Randive

Strategy and Planning: Develop and implement strategic projects plans aligned with clients' business. Developed detailed project plans, outlining scopes, timelines, and deliveries, to enable efficient execution following the GBS strategy.

Team Leadership: Lead and inspire a cross-functional team of professionals. Set clear goals, provide guidance, and foster a collaborative work environment to ensure team engagement, productivity, and growth. Support and manage projects globally, ensuring successful execution and delivery.

Project Execution: Oversee the execution of projects from start to finish, ensuring all activities are carried out efficiently and effectively. Monitor performance, manage resources, and make data-driven adjustments to drive optimal results. Monitor and assist the Global Process roadmap to ensure it aligns with strategic goals.

Performance Optimization: Continuously analyze project performance metrics and leverage data insights to identify areas for improvement. Implement strategies to enhance lead generation, conversion rates, and customer satisfaction. Resolve issues that are escalated by the team, and oversee and monitor their performance.

Client Handling: Collaborate closely with clients to understand their unique needs, and develop tailored solutions. Maintain strong relationships, provide regular updates, and proactively address any concerns to ensure client satisfaction and retention.

Stakeholder Communication: Act as a key point of contact for internal stakeholders, including sales teams, marketing, and senior management. Provide regular updates on project progress, performance metrics, and key insights. Also collaborate with business stakeholders to identify, analyze, design, and implement efficient business processes and workflows.

• IT and business development expertise Sales and marketing (B2B) Creating leads for IT services and products using various channels.
• Making leads by calling prospects all over the globe as per campaign and timezone.
• Maintain contact with current eligible leads and clients. For the sales cycle, finding new qualified leads searching for information online (mostly the contact details of companies, industries and its staff members that are based abroad)
• Obtaining the contact information and job descriptions supplied after extensive web investigation List building and research as required by the client familiar with some databases, such as Zoom info, hoovers and LinkedIn, yellow pages etc.

• Gathered, arranged and corrected research data depending on campaigns.
• Collected data on competitors, consumers and marketplace and consolidated data into presentations and reports.
• Calling process (US and UK shifts) Making contact discovery using various tools.