Summary
Overview
Work History
Education
Training
Timeline
Generic

Meenakshi Dhar

Pune

Summary

To be part of a work environment that gives ample opportunity to showcase the in-built and acquired capabilities over the years in various organizations, and also entrusts with ever - growing responsibilities Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

24
24
years of professional experience

Work History

Head Lateral Hiring

SPES Manning Solutions LLP
08.2021 - Current
  • Over seeing the lateral hiring teams of IT, Non- IT (Pharmacy & Manufacturing) & BPO. Resolved problems, improved operations and provided exceptional service.
  • Handling more than 15 clients. Daily calls with clients to take open positions download and update on pending feedbacks. Critical thinking to break down problems, evaluate solutions and make decisions.
  • Meet with clients to discuss vacancies, applicant qualifications, and characteristics of top candidates. Work with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Collaborate with internal teams to continuously improve recruitment processes and execute as efficiently as possible. Build strong relationships with internal and external candidates to ensure excellent hiring experience.
  • Reduce process gaps while supervising employees to achieve optimal productivity. Skilled at working independently and collaboratively in team environment.

Centre Manager

Little Big World
04.2017 - 05.2018
  • Identifying 4 centers needs and recruiting staff. Spearheading the administration, Teachers, Trainers and support staff.
  • Resolved problems, improved operations and provided exceptional service.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making during expansions.

Assistant Director Training & Placements

Suryadatta Group Of Institutes
07.2016 - 01.2017
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
  • Prepare and execute different modules of training for students. Handling team of Placement and Training Officers. Build strong network with prospective employers for Campus Placement
  • Take briefings with students and the placement team, so that they understand placement process, the level of support available and ensure that they are fully equipped.
  • To monitor the progress of placement through-out the college in liaison with the Placement Coordinator. Recruited, interviewed and hired employees and implemented mentoring program.
  • Co-ordination with teams from international Tie-ups, National Seminars, Presentations, Job Fairs, & College Magazine. Trained the PGDM & MBA students upon: Business English and communication skills, Current Affairs, Publication.

Center Head

SPES Manning Solutions
09.2011 - 06.2016
  • Responsible for the whole center for Hiring, Salary negotiation, budgeting, and the projects.
  • Instrumental in growing the organization from a team of 10 in 2011 to 250 by the year 2016. Started with 5 clients, SPES is currently working with 30 clients from various domains
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness. Trained and guided team members to maintain high productivity and performance metrics.

Team Lead ITES

Ma Foi Management Consultants
10.2007 - 06.2010
  • Directed and Supervised a team of 6 members
  • Key client anchor for BNY Mellon. Other clients handled include-Wipro, IBM, Bank of America, AXA, Converges, Syntel, Capgemini etc. Appreciated and recognized by BNY Mellon several times as the best performing consultants.
  • Worked different stations to provide optimal coverage and meet production goals. Trained new team members.
  • Built strong relationships with existing clients as well as new ones, through positive attitude and attentive response. Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • As team and individual contributor- received many awards from the company and clients

Center Head

Mother's Pride School
02.2006 - 07.2007
  • Managing yearly budgets for center, supplies and various ancillary costs for efficient and smooth running of the Centre. Plan and execute admission activities
  • Conducted regular staff meetings to obtain feedback on Important issues. Motivate and drive team of counselors, tele-counselors and front line staff.
  • Anticipate customer's expectations and think in terms of growth plans by finding ways to provide client delight
  • Liaison with Corporate office for various schemes & adds campaigns

Training Assistant

Hong Kong Shanghai Banking Corp.
07.2003 - 01.2005
  • Managing team of 10-12 customer service executives (out bound)
  • Responsible for mystery shopping on-call and share feedback. Keep updating the process time and again. Motivate and execute process trainings.
  • Filed, organized and archived training materials to support future training sessions. Evaluated training delivery methods to optimize effectiveness.

Trainer

Call World Technologies
01.2003 - 12.2003
  • Conduct Training Need Analysis of any new recruits
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Admissions Coordinator

City College
01.2000 - 02.2003
  • Meet the parents & students to counsel them about the courses offered. Convince the students to take up the courses in our center
  • Guide the competitive exam aspirants to enroll in the best-suited courses. Achieving admission targets month on month

Education

Master of Science - Zoology

University of Kashmir
Kashmir
04.2002

Bachelor of Science - Medical

University of Kashmir
Kashmir
11.1999

Training

Soft skills & Linguistic Training - Maharashtra Intelligence Academy. Spoken English & Soft Skills - Cyber Cell Pune Police. PANSOFT - Busines Email writing, Client mails and responses, Client handling SPES Manning Solutions - Recruiter Training, Written and spoken English SURYADUTTA College - Leadership skills, Social skills. 

Timeline

Head Lateral Hiring

SPES Manning Solutions LLP
08.2021 - Current

Centre Manager

Little Big World
04.2017 - 05.2018

Assistant Director Training & Placements

Suryadatta Group Of Institutes
07.2016 - 01.2017

Center Head

SPES Manning Solutions
09.2011 - 06.2016

Team Lead ITES

Ma Foi Management Consultants
10.2007 - 06.2010

Center Head

Mother's Pride School
02.2006 - 07.2007

Training Assistant

Hong Kong Shanghai Banking Corp.
07.2003 - 01.2005

Trainer

Call World Technologies
01.2003 - 12.2003

Admissions Coordinator

City College
01.2000 - 02.2003

Master of Science - Zoology

University of Kashmir

Bachelor of Science - Medical

University of Kashmir
Meenakshi Dhar