A seasoned Business Analyst with a proven track record of success in the Healthcare, Pharmacy, Real -estate, Retail & HRMS domains. With 6+ years of hands-on experience, I possess a deep understanding of business process modeling, elicitation techniques, and SDLC methodologies. Expertise in UML modeling and JAD sessions ensures effective requirements management. Proficient in domain of Retail, Pharmacy, Health care AND Recruitment sectors. A proactive high performer with proven ability to work with multi-discipline, cross-cultural teams and end users. Ability to handle multiple tasks and work independently as well as in a team. Experience in using Agile and waterfall methodologies and working knowledge in all areas of project life cycle in a structured change management environment. Proficient in gathering and analysis of requirements and creation. Skilled at performing GAP analysis. Expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Documents and Functional Requirement Specifications. Demonstrated ability to work both in independent and team-oriented environments with well-developed organizational skills, excellent interpersonal and communication skills, solving and delivering solutions under high stress environment. Dynamic experience as professional in domains of healthcare industry. Facilitated workshops and developed metrics, measures, dash boards and reports to support management and client group needs. Expertise in the requirements and implementation of the Health Insurance Portability and Accountability Act (HIPAA) transactions. Experience working with Pharmacy Benefit Management (PBM). Strong written and verbal communication skills, good analytical skills, and capable of facilitating meetings involving groups of widely dispersed people.
Web Services (SOAP and REST)
SQL
JIRA
Visual Studio TFS
SOAP UI
Postman
Confluence
Agile Methodology
Stakeholder Management
Requirements Gathering
Business Process Mapping
User Acceptance Testing
Business process improvement
Data Analysis
Forecasting and planning
SQL Proficiency
Pivot tables
Operations Analysis
Process Development
KPI Tracking
Software Development Lifecycle
Process Mapping
Gap analysis
Release planning
Test case scenarios
Workflow Analysis
Strategic Planning
Business Planning
Product Management
Microsoft Office Suite
Technical Writing
Project finance
Product Development
Business Analysis
Problem-solving abilities
Documentation
Process Improvement
Stakeholder Communication
Business Requirements
Requirements Analysis
Teamwork and Collaboration
Customer Communication
Problem-Solving
SQL and Databases