Mellisa Rosario

• Maintained comprehensive knowledge of company policies and procedures.
• Researched and responded to difficult questions in the office and with clients, increasing productivity by 40%
• Performed secretarial duties in a timely manner, quickly improving customer response time and improving employee morale .
• Actively participated in company meetings and meetings with clients.
• Maintained a high level of professionalism and provided excellent customer service to all company clients.
• Stressed the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential.

• Making use of sales , business development,marketing techniques ro attract business from clients.
• Developing a good relationship between clients and companies in regards to their culture and environment.
• Getting a clear idea of client's requirement. Receiving, reviewing applications and shortlisting desired candidates.
• Sourcing potential candidates from various online channels for Junior and Mid-level profiles for Finance, IT, Management

Trainees,Sales and Marketing.

• Provide shortlists of qualified candidates to hiring managers. Act as a consultant to new hires and help them onboard.
• Following up on the interview process status. Evaluates applicants by discussing job requirements and applicant

qualifications with managers and interviewing applicants on a consistent set of qualifications.

• Facilitate on-boarding activities for new staff including advance communications regarding first day expectations.
• Maintaining accurate employee records using People Soft. Arranging the induction program for the new joiners in the organization.
• Conducting various Employee Engagement activities to motivate and boost the morale of employees.
• Documentation done for new joinees in the organization with rigorous follow ups and maintaining record of the data for the same.
• Successfully executed Employee Background Verification for 300 permanent Employees within a span of 45 days.