Milind H

• Led and managed a high-performing Inside Sales team to achieve revenue, pipeline, and growth targets.
• Developed and executed Account-Based Marketing (ABM) strategies to engage high-value enterprise accounts and improve conversion rates.
• Drove brand awareness through targeted campaigns, thought leadership, and multi-channel outreach (LinkedIn, webinars, email, industry events).
• Planned and delivered industry seminars, webinars, and flagship events to showcase solutions, educate prospects, and strengthen client relationships.
• Directed content strategy (case studies, whitepapers, technical blogs), positioning the company as a trusted Industry 4.0 advisor.
• Aligned sales and marketing strategies with the needs of manufacturing and engineering enterprises, ensuring resonance with both technical and business decision-makers.

Key Achievements

• Increased qualified marketing leads by 50% through event-driven campaigns.
• Expanded event participation and webinar registrations by 40%, including flagship joint events with ANSYS and PTC; hosted 4 events in 4 months, generating a ₹10 Cr+ revenue pipeline.
• Boosted LinkedIn brand engagement by 50% through consistent, high-value content.

• Recruit, mentor, and train new sales team members with a focus on ERP and Data Science talent.
• Conduct training focused on improving productivity, and equipping teams with tools and techniques to enhance efficiency.
• Implemented a CRM system (HubSpot) to track customer data and improve the efficiency of the sales process.
• Provided leadership in forecasting, budgeting, planning, staffing decisions, and resource allocation.
• Identified areas for improvement within the organization's processes and procedures related to inside sales activities.
• Conducted regular meetings to review progress against goals, identify new opportunities for growth, and focus on first-year sales gross profit of $2 million.
• Coordinated with the marketing team to create promotional campaigns that drive leads into the sales funnel.

• Led global sales strategy and operations for iPass Solutions, overseeing revenue growth initiatives and market expansion.
• Directed international sales efforts, aligning go-to-market strategy with corporate objectives.
• Recruited, trained, and mentored sales teams across multiple regions to improve performance and consistency.
• Partnered with marketing to design promotional campaigns and sales enablement assets.
• Negotiated contracts with vendors and customers to maximize profitability.
• Implemented CRM and sales automation tools for improved pipeline tracking and forecasting.

• Directed inside sales and customer support operations for a leading custom apparel provider, owning the full customer journey from prospecting to retention.
• Delivered $5M in annual revenue through a blended inbound and outbound sales strategy.
• Led and coached sales and support teams, ensuring high performance, product knowledge, and customer satisfaction.
• Launched Apollo.io and SalesHandy campaigns, improving lead conversion rates, and pipeline velocity.
• Implemented feedback loops between sales and support, reducing customer churn, and increasing repeat order rates.

• Managed a dynamic team of 12 Inside Sales Associates, aiming for $4Mn in annual revenue
• Conducted recruitment, coaching and guidance for new and existing sales staff
• Facilitated Sales workshop to enhance the skills of the 60-member Inside Sales team
• Advised on effective quoting strategies and negotiation techniques to maximise sales
• Implemented annual Objectives and Key Results (OKRs) for continuous team development and goal alignment.

• Played a pivotal role as a founding member, overseeing marketing, administration, and operational aspects of SAMS
• Expanded the brand's footprint by successfully establishing 5 franchise schools in Pune
• Delivered engaging online sessions targeted at enhancing learning for Primary section students.

• Had the privilege of assisting numerous Start-ups and IT Firms in Establishing Robust Inside Sales Functions
• Recruited and trained inside sales associates, focusing on enhancing their understanding of processes, refining communication skills, mastering cold calling techniques, and fostering the creation of strong pipelines
• Developed comprehensive databases spanning multiple geographies, industries, and contacts, ensuring meticulous profiling for targeted outreach and effective lead nurturing.

• Directed the hiring process and provided coaching to the Inside Sales Associates, enhancing team performance and sales results
• Partnered with COEs & Geo Sales to drive Demand Generation strategies across sectors
• Databases build across geographies & industry verticals
• Developed key sales materials including call guides, scripts, and email sequences to support sales efforts
• Responsible for Account-based Marketing and Industry research.

• Led a diverse team of 3 Inside Sales Managers and 30 Inside Sales Associates to drive revenue generation and market penetration in North America, Europe and APAC.
• Implemented and coordinated lead generation initiatives, collaborating closely with cross-functional teams to enhance sales campaigns globally to achieve $10Mn in revenue.
• Managed the lead distribution process, ensuring effective tracking and analysis for optimized campaign results.
• Developed strategic sales tools including call guides, scripts and targeted emailers while building comprehensive global databases.
• Act as a liaison with the Business Units and Sales and Marketing teams to manage the processing and distribution of leads generated through activities including Cold calling, Trade-shows and Webinars.
• Organization-wide research requirements (Market, Industry, Account & Executive level).

• Developed fleet management skills with ORIX.
• Developed banking skills with ICICI Bank.
• Developed customer service skills with Intelenet Global, WNS
• Exceeded customer satisfaction by finding solutions to problems.
• Recognized by management for providing exceptional customer service.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.