Minakshi Pandey

US based company mainly into healthcare industry, Retirement plan, pension, insurance, asset management

Designation - Process Specialist Level 2- (Insurance Billing Process) Claims Processor

Dental Billing Process, process Dental Claims, Process billing

Restage claim and process DVCN claims, incomplete claims, PRE-D Claim,

POTF Claims, Indexing Claims, D status Claims, Data Entry for Claims

Process- US based Healthcare process -HHA exchange, Homecare Software Solutions,

(Chat & Email process) -Tech customer service support Handel client queries over live chat and

emails -related to caregivers, bi ling, medical reports Payer-related queries, add payers, help in the

bi ling process, Era setup, Evv setup, E-bi ling setup Update office demographic, update caregivers'

details, office setup Improved customer satisfaction scores through application of superior conflict

resolution and problem-solving ski ls. Implemented project management techniques to overcome

obstacles and increase team productivity.

Rejoined as an Executive in US Based Medical Billing Process. (healthcare)

Position -Process Executive

Job profile - US account medical billing Process, billing, claim processing, insurance entry (Covid related

process)

Job profile-US based insurance company (Property & Casualty)

Job work - Underwriting Support insurance To verify member in the system also support to determine whether clients

qualify for insurance policies, to create new policies, make changes on

policies, Endorsement, Declaration, verify premium, payments.

arrangement, data entry for insurance policies, slip entry.

Job profile- underwriting support insurance

US based insurance company (Property & Casualty) Marine Insurance

Job work - To verify member in the system also support to determine whether clients

qualify for insurance policies, to create new policies, make changes on

policies, Endorsement, Declaration, verify premium, payments, payments

arrangement, data entry for insurance policies, slip entry.,