Minakshi Verma

Successfully collaborated with various TCS Top Clients including GE, GE Healthcare, and Baker Hughes , provided expert guidance and support in Agile project management and software development.

1. GE Healthcare (CyberSecurity Project)(US Client)

Scrum Ceremonies & Agile Project Management Tools

· Facilitate the execution and adoption of scrum ceremonies (e.g., sprint planning, backlog refinement, daily standup's, retrospectives, and showcases/demos)

· Support the Product Owner with the creation, refinement, and prioritization of user stories within a product backlog.

· Participate in scrum-of-scrums (SoS) to support the management and remediation of dependencies across multiple product/application teams.

.Experience with Collaboration Tools Like Rally, Jira and Familiar with others e.g. Azure DevOps, Confluence.

Team Management and Risk Management

· Experience of leading a Multiple team with 10 members or more

· Manage the remediation of blockers and issues identified by team members to support the timely completion of sprint deliverables.

· Provides day to day coaching to team members to support the adoption of agile practices and disciplines.

Performance Inspection & Report Generation

· Develop and present sprint level reports (ex: burnups, cumulative flows, velocity charts) to technology and business stakeholders.

· Collaborate with team members to ensure the organization's application lifecycle management (ALM) tool set is up to date with the latest status across all sprint deliverables.

· Support the implementation of improvement areas identified in team retrospectives.

· Ensure the work implemented by teams adheres to the steps and procedures (e.g., test scripts must be written and executed to validate a user story) outlined within the definition of done (DoD) framework.

2. Baker Hughes (SAP Hybris Project)(US Client)

Scrum Master Responsibilities

· Experience of leading a team with 10 members.

· Facilitated Agile ceremonies and ensured adherence to Scrum principles and practices.

· Supported and coached the team in Agile methodologies to improve efficiency and productivity.

· Acted as a liaison between the development team and stakeholders, fostering communication and collaboration.

· Removed impediments and provided support to the team to ensure smooth project execution.

SAP Backoffice Management

· Oversaw daily indexing tasks to optimize search functionality in SAP Backoffice.

· Initiated outage alerts during deployment to minimize service disruptions and maintain system availability.

· Monitored cronjobs to ensure timely execution of scheduled tasks and prevent potential issues.

· Conducted regular examinations of the product catalogue to ensure accuracy and relevance.

SAP HAC Operations

· Executed Impex scripts and managed data extraction for on-demand reports using SAP HAC.

· Loaded data to the Hybris platform to support e-commerce operations and ensure data integrity.

Outage and Ticket Management

· Managed outage incidents and tickets using Service Now and Service Desk, providing L1/L2 level support to address issues promptly.

· Coordinated with the team to prioritize and resolve tickets efficiently to minimize downtime and impact on operations.

Application Monitoring and Integration

· Monitored application performance and availability to identify and address potential issues proactively.

· Integrated Rally for issue tracking and management, streamlining workflow processes and enhancing team collaboration.

Alerts and Notifications Management:

· Implemented alert systems and notifications to highlight production exceptions during calls and documented them in a tracker sheet for further analysis and action

3.GE (SAP Hybris Project)(US Client)

Scrum Master & Requirement Analysis

· Facilitated Agile ceremonies and ensured adherence to Scrum principles and practices.

· To Log the Features and User Stories in client provided Software

· Conducted brainstorming sessions with the team to gather new requirements and enhancements, fostering innovation and creativity.

· Analyzed requirements and prioritized tasks based on business value and project objectives.

Software Modification and Enhancement

· Collaborated with the development team to modify existing software, detect and correct errors, and enhance system performance.

· Led efforts to develop new enhancements in projects, working closely with stakeholders to gather requirements and prioritize tasks.

Client Consultation and Technical Support

· Consulted regularly with clients regarding project proposals and technical issues that arose during the development process.

· Provided technical expertise and guidance to address client concerns and ensure alignment with project goals.

Code Quality and Commitment

· Enforced code quality standards and best practices within the team, conducting code reviews and providing feedback to ensure high-quality deliverables.

· Monitored code commits and ensured adherence to version control processes to maintain code integrity and traceability.