Summary
Overview
Work History
Education
Skills
Timeline
Generic

MITHUN ASHAR

OPERATIONS SPECIALIST
Mumbai

Summary


Professional executive with comprehensive experience and readiness to excel in senior leadership. Skilled in strategic planning, team collaboration, and driving business growth. Renowned for adaptability, effective communication, and problem-solving. Adept at optimizing processes, enhancing productivity, and leading high-performing teams to achieve measurable results.

Overview

13
13
years of professional experience
4
4
Languages

Work History

SR.EXECUTIVE

CREDIT FARE
03.2024 - Current

· Manage end-to-end operations for the solar loan disbursement process, ensuring timely and accurate execution from application to final payout.

· Coordinate with internal teams, field staff, and external partners to resolve operational bottlenecks and improve turnaround times.

· Review loan applications and documentation to ensure compliance with credit policies and regulatory guidelines.

· Monitor and track disbursement workflows, identify delays or issues, and implement corrective actions to ensure a smooth process.

· Actively participate in process development initiatives, identifying gaps and proposing improvements to enhance operational efficiency and reduce error rates.

· Contribute to the design and implementation of SOPs (Standard Operating Procedures) and process automation tools to streamline loan processing.

· Work closely with the tech and product teams to provide feedback on system functionalities and recommend enhancements aligned with business needs.

AREA MANAGER (WEST)

BIRYANI BY KILO
11.2021 - 02.2024
  • Company Overview: [BLACK VELVET HOSPITALITY PVT LTD]
  • Leading the Mumbai region stores to meet customer expectations, generating revenues and ensure profitability.
  • Planning sales program to leverage business opportunities and create a competitive spirit and atmosphere of pride.
  • Directly supervising 4 stores & Leading a team of 80 people (including store managers & team members) towards effective collaboration and attainment of goals.
  • Forecasting daily, monthly & quarterly sales for the regions.
  • Monitoring & Analyzing individual stores & regional MIS reports on a monthly, quarterly & yearly basis.
  • Taking care of budgets & working closely with the store teams to achieve targets (top line & bottom line).
  • Conducting training sessions, building people capabilities & timely appraisal of teams.
  • Co-ordination with supporting departments for operational support.
  • Ensuring all operational & delivery processes are been followed.
  • To ensure that the HR and legal compliances are in place.
  • Ensure that all guest concerns are amicably resolved.
  • Provide inputs & suggestions for the growth of the brand.
  • Overseeing multiple brands and analyzing the reports distinctively for each brand under one roof.
  • [BLACK VELVET HOSPITALITY PVT LTD]

ASST.AREA MANAGER

CHINESE WOK
03.2020 - 08.2021
  • Company Overview: [LENEXIS FOODWORKS PVT LTD]

To accomplish sales goals by addressing two components of profit: Cost & revenues through consistency in food quality, customer service, store cleanliness and smart money management.


RESTAURANT GENERAL MANAGER

PIZZA HUT
02.2018 - 02.2020
  • Company Overview: [Sapphire Foods Pvt Ltd]


Taking up the commercial challenge, dribbling it through the obstacles, Guest attraction strategies, Dissecting performance figures, Spotting new ideas a mile-off, Building a permanent pizza party like no other, Steering a business to glory, Creating a kind of culture where people love to work and deliver the best every day and an enabler of excellence.


RESTAURANT MANAGER

101 PARATHAS
02.2015 - 01.2018
  • Company Overview: [101 Parathas DMCC]
  • Managing a high volume restaurant & improving all controllable costs thereby maximizing financial performance.
  • Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service.


SENIOR ASST.MANAGER

DOMINIOS PIZZA
11.2012 - 01.2015
  • Company Overview: [JUBLIANT FOODWORKS LTD]

Key responsibility for everything that happens during the shift. Setting up an example. Control on cash, inventory and customer relations. To follow policy & procedures 100% of the time & expect the same from your crew.


Education

B.COM

MUMBAI UNIVERSITY
Mumbai, India
04.2001 - 01.2009

MBA - Finance

WELINGKAR'S INSTITUTE
Mumbai, India
04.2001 -

Skills

  • Strategic Planning
  • Management
  • Sales
  • Revenue Forecasting
  • Market Trend Analysis
  • Analytical Skills
  • Data Interpretation
  • Decision Making
  • Marketing Coordination
  • Vendor Negotiation

Timeline

SR.EXECUTIVE

CREDIT FARE
03.2024 - Current

AREA MANAGER (WEST)

BIRYANI BY KILO
11.2021 - 02.2024

ASST.AREA MANAGER

CHINESE WOK
03.2020 - 08.2021

RESTAURANT GENERAL MANAGER

PIZZA HUT
02.2018 - 02.2020

RESTAURANT MANAGER

101 PARATHAS
02.2015 - 01.2018

SENIOR ASST.MANAGER

DOMINIOS PIZZA
11.2012 - 01.2015

B.COM

MUMBAI UNIVERSITY
04.2001 - 01.2009

MBA - Finance

WELINGKAR'S INSTITUTE
04.2001 -
MITHUN ASHAROPERATIONS SPECIALIST