Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
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MITHUN T

Service and Verification Engineer
Pune

Summary

Adept Technical Engineer with a proven track record at Expert Global and Philips India Limited, excelling in technical troubleshooting and enhancing system efficiency. Demonstrated expertise in hardware troubleshooting and exceptional problem-solving skills led to significant service usability improvements. Skilled in root-cause analysis and engineering systems testing, consistently delivering high-quality solutions and boosting team productivity.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technical Engineer

Expert Global
09.2023 - Current

Working as partner in Philips India Ltd, Pune for Diagnostics X-ray systems specified for service and verification activities.

  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Tested and checked performance of hardware and software programs related to service usability enhancement projects for legacy systems.
  • Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues related to remote monitoring of the systems.
  • Installed, configured and tested equipment on specialized platforms designed for X-ray systems.
  • Enhanced team productivity with well-documented test plans and reusable test environments.

DXR CS Intern

Philips India Limited
09.2022 - 07.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Performed various software installations, validations, and verification processes using various tools.
  • Created Fault Finding Trees (FFTs) and Quick Reference Guides (QRG) related to fluoro systems for various components.
  • Created service manuals for the components and validated the same for field service activities.

Education

M.Tech - Bio-Medical Engineering

Vellore Institute of Technology
Vellore
04.2001 -

B.Tech - Electrical & Electronics Engineering

NSS College of Engineering
Palakkad, India
04.2001 -

Skills

Technical support

Technical troubleshooting

Hardware troubleshooting

Remote support

Network administration

System analysis

Product development testing

Validation protocols

Process validation

Testing protocols

Engineering systems testing

Manual test case preparation

Defect tracking and reporting

Regression testing

Black box testing

Root-cause analysis

Software

ST4

Clear Quest (CQ)

PRS (Remote Service)

Test Bench (Test Management Tool)

Certification

Product Development & System Engineering course in Udemy

Timeline

Technical Engineer

Expert Global
09.2023 - Current

DXR CS Intern

Philips India Limited
09.2022 - 07.2023

M.Tech - Bio-Medical Engineering

Vellore Institute of Technology
04.2001 -

B.Tech - Electrical & Electronics Engineering

NSS College of Engineering
04.2001 -
MITHUN TService and Verification Engineer