SOCAnalyst with 2 years of hands-on experience in Monitoring, Analyzing and responding to security incidents. Proficient in threat detection, incident response and security tools. Seeking to leverage expertise to contribute to a dynamic security team.
8+ years of Experience in networking Design, Implement, Escalation Support, network Administration. Skilled in delivering technical support, managing network operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
SOC Analyst
Passcom System and Services Pvt Ltd
01.2022 - Current
Monitoring security for 24/7, and Deep dive analysis of triggered alerts using SIEM.
Acknowledging and closing false positive and raising tickets for valid incidents.
Investigating incidents, remediation, tracking and follow-up for incident with concerned teams, stakeholders.
Acknowledging closures and closing tickets (True positive or False Positive) as per client response.
Perform real time monitoring, security incident handling, analysis and escalations of security events from multiple log sources.
Frequently checking log sources activity and checking EC and EP status.
Participate in case review meetings to walk through handled incidents to peers, SOC Manager and stakeholders.
Search for more information on observed indicators such as flies and IP addresses.
Handling escalated alerts of L1 security analysts. Escalating issues to L3 and management whenever necessary.
Frequently sharing IOC's and Advisory's to the client and maintaining SLA's.
Monitoring important mails and reverting multiple clients according to there requirements.
Fetching required data's by applying filters on SIEM Tool IBM QRadar.
Build weekly and monthly reports and drafts shift hand overs mails and handover calls.
Network Engineer
Passcom System and Services Pvt Ltd.
01.2018 - 12.2022
Managed, tracked, and coordinated problem resolution and escalation processes.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Troubleshot complex multi-vendor network service provider issues.
Consulted with clients to determine functional and spatial requirements of new structure.
Performed troubleshooting for Cisco, and packet analysis.
Created VPN infrastructure and allowed for secure remote connections.
Implemented WAN and LAN designs in multi-datacenter configurations.
Led team development and assisted in project management coordination.
· Network security systems installations, implementations and configurations (Main vendors are Pala Alto, Fortinet, and Cisco Systems)
Collaborated on network development, implementation, and maintenance of routers, switches, firewalls and WAN.
IT Administrator
Cruise Infotech and Cruise Connect
01.2015 - 12.2017
Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
Monitored networks and network devices to resolve technical problems quickly.
Maximized system availability through development and testing of contingency plans.
Implemented and maintained virtual private networks.
Designed and evaluated WAN and LAN connectivity technologies.
Performed network security design and integration duties.
Cisco Routing and Switching in New installation
Resolved issues and escalated problems with knowledgeable support and quality service.
Perfect Instrumentation Control (India) PVT. Ltd,
Desktop Engineer
02.2013 - 01.2014
Working as a System Engineer handling in Desktop or Laptops, Routers, switches WIFI access point or monitoring all network Devices.
Or Installation and Maintenance to Network Printers and all desktop, Laptop Problems and solving the issues.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
Removed malware, ransomware and other threats from laptops and desktop systems.
Customer Support Engineer
ITSource India Technology Pvt. Ltd, Mumbai
04.2011 - 03.2012
I was Handling in 3 Client's (Wipro, Johnson and Johnson , panoramic group of companies) I was involve in Installation, configuration and troubleshooting of PC, Network Printers and internet problems and Recording the model number of each installed hardware component and forwarding the details to the administrative authorities.
Created help desk tickets, troubleshot and resolved desktop issues.
Offered troubleshooting of connectivity issues across networks such as Wi-Fi.
Removed malware, ransomware and other threats from laptops and desktop systems.
Maintained servers and systems to keep networks fully operational during peak periods.
Computer Repair Technician
Gateway InfoTech, Thane, Maharashtra
03.2009 - 12.2009
For the computers, laptops, software and assembling, troubleshooting, maintenance and other IT equipment's.
Researched and identified problems with computers and advised staff and clients on plans of action.
Updated and installed new software on desktop and laptop computers to maintain latest technology.
Refurbished used computers and technological equipment, saving companies money.
SFA Engineer II at Hitachi System India Pvt Ltd(Godfrey Philips Ind Pvt Ltd)SFA Engineer II at Hitachi System India Pvt Ltd(Godfrey Philips Ind Pvt Ltd)
Manager SCM, Purchase, Stores, Logistics, Dispatch at General Energy Management System Pvt. Ltd.Manager SCM, Purchase, Stores, Logistics, Dispatch at General Energy Management System Pvt. Ltd.