Summary
Overview
Work History
Education
Skills
ACCOMPLISHMENTS
Certification
Interests
Education
Languages
Accomplishments
Hobbies
Timeline
Generic
MONA MATHODIA

MONA MATHODIA

Senior HR Manager
Mumbai

Summary

An HR person with 10 years of diverse HR experience in Employee Engagement, Employer Branding, HR Business Partnering, and Learning & Development. Skilled in building people-first workplaces through high-impact engagement frameworks, performance management systems, and recognition programs. Proven record of enhancing employee experience, driving culture, and strengthening organizational branding both internally and externally. Experienced in L&D design and execution with strong business partnering acumen, supporting leaders through workforce planning, change management, and talent strategies.

Overview

15
15
years of professional experience
6
6
Certifications
6
6
Languages

Work History

Senior HR Manager

Reliance General Insurance
11.2023 - Current

Employee Engagement Strategy & Planning

  • Designed, executed, and monitored pan-India integrated employee engagement frameworks (onsite & online).
  • Partnered cross-functionally with HRBPs, Admin, and Business for seamless execution.
  • Drove 20–50% increase in overall engagement participation through wellness, team-building, and interest-based events.
  • Launched comprehensive wellness frameworks focusing on well-being, emotional, and social health.
  • Partnered with external providers to bring credibility, diversity, and impact to engagement programs.
  • Led special engagement initiatives including CEO Webcasts, milestone celebrations, and leadership connect programs.
  • Embedded Diversity, Equity & Inclusion (DEI) principles into all engagement activities.

Internal Communication & Employer Branding

  • Developed and managed a multi-channel communication strategy (newsletters, Townhalls, leadership webcasts).
  • Drove LinkedIn engagement growth with >20% engagement rate and annual follower growth, enhancing employer visibility.
  • Increased Viva Engage adoption across employees through targeted campaigns.
  • Crafted success stories, employee spotlights, and culture narratives for careers page, LinkedIn, and Glassdoor.
  • Prepared Board and Leadership presentations to showcase engagement outcomes and HR impact.

Employee Feedback & Insights

  • Established a robust feedback loop via New Joiner, Exit, Pulse, and Annual Engagement surveys.
  • Delivered timely insights dashboards, driving data-led engagement decisions.
  • Achieved >70% response rates and ensured >90% actioning of feedback quarterly.

Volunteering & CSR Engagement

  • Drove 30–50% employee participation in CSR initiatives and volunteering drives.
  • Partnered with NGOs for sustainable, high-credibility, socially visible programs.
  • Showcased initiatives via internal and external channels, amplifying the company’s social brand.

Key Quality Metrics:

  • Employee Participation >50% in engagement initiatives.
  • Feedback Satisfaction >85%.
  • LinkedIn Engagement Rate >20%.
  • Survey Response Rate >70%.

HR Business Partner

  • Partnered with business leaders on workforce planning, talent development, and organizational design.
  • Acted as a change agent in ensuring alignment of people strategies with business goals.
  • Facilitated employee relations with empathy and fairness, resolving grievances and disciplinary matters.
  • Championed DEI-focused action plans, creating inclusive culture frameworks.
  • Partnered with managers to drive fairness and transparency in performance discussions.
  • Revamped the R&R framework, ensuring timely and meaningful recognition of employee contributions across levels.
  • Facilitated open forums between employees and management to foster trust-building dialogue and promote transparency.
  • Learning For Development
  • Evaluated HR policies and procedures regularly, making recommendations for continuous improvement opportunities.
  • Developed customized training modules to address skill gaps and improve workforce capabilities.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events and incentive programs.
  • Organized and led staff orientation programs and training to promote collaboration.

Assistant Manager - Training and Development

KidZania
09.2015 - 08.2019
  • Conducted comprehensive company induction processes to ensure the smooth integration and adaptation of new employees.
  • Designed, developed, and implemented training programs aligned with organizational goals and objectives.
  • Conducted needs assessments to identify training gaps and develop targeted learning solutions.
  • Led and managed a team of trainers and training coordinators. • Provided guidance, mentorship, and coaching to team members to enhance their performance.
  • Utilized exceptional interpersonal and relationship-building skills to engage and motivate teams during intensive training programs.
  • Oversaw training team activities, including scheduling, resource allocation, and performance management.
  • Led social media platforms to advertise organizational values and support marketing efforts.
  • Delivered engaging and interactive training sessions for employees at all levels using various delivery methods, including workshops and webinars.
  • Customized training content to meet specific audience needs and maximize learning outcomes.
  • Facilitated knowledge transfer and skills development through effective facilitation techniques and active participation.
  • Developed and executed strategic plans for organizational learning and development initiatives. Aligned training programs with business objectives to support employee growth and overall performance improvement.
  • Conducted regular evaluations and analysis to measure the effectiveness of training programs and identify areas for improvement.
  • Collaborated with key stakeholders, including department heads, senior leaders, and HR teams, to understand training needs and align training initiatives with organizational goals.
  • Built strong relationships with internal clients to ensure training programs met expectations and addressed specific business challenges.
  • Acted as a trusted advisor and consultant on training and development matters, providing expertise and recommendations.
  • Implemented evaluation strategies to assess the effectiveness and impact of training programs.
  • Maximized customer engagement and satisfaction through excellent customer service delivery.
  • Promoted a safe working environment by implementing regulatory standards, policies, and guidelines.
  • Thrived in a fast-paced environment with energy and enthusiasm.
  • Utilized various evaluation methods, such as surveys, assessments, and performance metrics, to gather feedback and measure learning outcomes.
  • Analyzed training data and metrics to identify trends, track progress, and make data-driven decisions for program improvement.
  • Sourced and managed external training vendors and consultants, ensuring high-quality training program delivery.
  • Negotiated contracts, monitored vendor performance, and maintained relationships to ensure cost-effective and impactful training solutions.
  • Developed and managed the training budget, optimizing resources and tracking expenses.
  • Ensured training programs aligned with legal and regulatory requirements, including safety, compliance, and diversity training.
  • Stayed up-to-date with industry regulations and changes to ensure training content remained current and relevant.
  • Tracked and generated regular reports on training progress and outcomes.
  • Utilized e-learning authoring tools and multimedia technologies to create engaging and interactive training content.
  • Stayed abreast of emerging training technologies and tools to enhance training delivery and user experience.
  • Designed, developed, and implemented comprehensive employee engagement activities.
  • Implemented and refined performance management systems and processes as required.

Campus Recruitment Trainer

Rajasthan College of Engineering for Women
06.2013 - 01.2014
  • Analyzed training needs for students and designed and developed relevant training programs.
  • Reviewed existing training programs and suggested enhancements to improve engagement, learning, and retention.
  • Conducted required and recommended training sessions and facilitated third-party training programs.
  • Prepared and implemented training budgets while adhering to milestones and goals.
  • Coordinated literary activities and events within the college and developed content for the college magazine.
  • Provided additional materials to enhance training effectiveness.
  • Conducted Train the Trainer (TTT) and Faculty Development Programs (FDP).
  • Created successful training courses based on evaluating student needs.
  • Documented participant attendance, engagement, and progress.
  • Utilized virtual training portals to provide accessible resources.
  • Monitored industry changes and updated training content accordingly.
  • Ensured compliance with training data and documentation requirements.

Content Developer & Soft Skill Trainer

National Skill Development Corporation
04.2013 - 06.2013
  • Developed content for soft skills training.
  • Prepared Train the Trainer modules and delivered soft skills training.
  • Applied strong writing, editing, and proofreading abilities to produce high-quality content.
  • Delivered training sessions within agreed deadlines.
  • Researched content topics and created valuable resources.
  • Managed workload efficiently to produce high-quality work.

HOD (Trainings) & Asst. Prof (MBA)

Arya College of Engineering & Research Centre
07.2011 - 01.2013
  • Headed and managed the training team.
  • Analyzed training needs for students and designed training programs.
  • Developed training modules and implemented training using various aids.
  • Conducted post-training evaluations and maintained records.
  • Coordinated and cooperated with the team to meet deadlines and deliverables.
  • Organized faculty development programs on communication skills, leadership skills, time management, and grooming.

Executive - HR Operations

Infosys BPO
07.2010 - 07.2011
  • Managed employee hiring processes.
  • Ensured quality standards through checks and provided process support.
  • Handled employee expense reimbursements, bank details, and tax details.
  • Generated salary slips and facilitated electronic fund transfers.
  • Interacted with clients, assessed needs, and defined project scope and deliverables.
  • Developed standard operating procedures (SOPs) and training plans.
  • Provided training to new entrants and cross-training to existing employees.
  • Served as a single point of contact (SPOC) for team-building activities.

Education

MBA - Human Resources

Rajasthan Technical University

BBA - Management

University of Rajasthan

Skills

  • Employee Engagement Strategy & Experience Design
  • Internal Communication & Employer Branding
  • Performance Management & Recognition Programs
  • Employee Feedback Mechanisms & Insights
  • Volunteering & CSR Engagement Initiatives
  • HR Business Partnering & Workforce Planning
  • Organizational Development & Change Management
  • Learning & Development

ACCOMPLISHMENTS

  • Successfully established and implemented training programs for employees in new franchise locations, while also helping set up a new Learning & Development department.
  • Received the Best HR Practices Award for implementing innovative training and HR practices.
  • Designed and developed the company's newsletter, contributing to improved communication and employee engagement.
  • Created and implemented policies resulting in consistently exceeding job performance expectations.
  • Developed and executed employee training and retention initiatives, leading to a significant reduction in employee turnover.
  • Coordinated and managed special public and private events, enhancing the organization's reputation and goodwill.
  • Streamlined workflows by consolidating processes and eliminating redundant documentation, resulting in more efficient and timely completion of training programs.

Certification

Certified Instructional Design Specialist (CIDS)

Interests

  • Blogging
  • Listening Songs
  • Travelling

Education

other,other

Languages

5,C1,6,C2

Accomplishments

  • Drove 20–50% participation increase in engagement events PAN India.
  • Boosted LinkedIn employer brand engagement rate to >20%, expanding social presence.
  • Delivered robust feedback systems with 70%+ employee response rates and 85%+ satisfaction.
  • Conceptualized and executed large-scale volunteering initiatives, creating measurable social impact.
  • Recognized for strengthening organizational culture during acquisition/transition phases.

Hobbies

Interacting with People

Travelling

Listening Songs


Timeline

Senior HR Manager

Reliance General Insurance
11.2023 - Current

Assistant Manager - Training and Development

KidZania
09.2015 - 08.2019

Campus Recruitment Trainer

Rajasthan College of Engineering for Women
06.2013 - 01.2014

Content Developer & Soft Skill Trainer

National Skill Development Corporation
04.2013 - 06.2013

HOD (Trainings) & Asst. Prof (MBA)

Arya College of Engineering & Research Centre
07.2011 - 01.2013

Executive - HR Operations

Infosys BPO
07.2010 - 07.2011

BBA - Management

University of Rajasthan

MBA - Human Resources

Rajasthan Technical University
MONA MATHODIASenior HR Manager