Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mounika Burthi

Senior Executive Order To Cash
Pune

Summary

Ambitious, detail-oriented, eager to contribute towards the building of a strong team. Adapt quickly to challenges and changing environments. Knowledge and understanding of various finance tools.

Overview

3
3
years of professional experience
1
1
Language

Work History

Collection Specialist

United Parcel Service, UPS
10.2023 - 06.2024
  • Releasing COD (Collect on delivery) if customer account is in good standing.
  • Forecasting Cash Accurately for Monthly Collectable
  • Follow Collection Protocol & Adhere to process Guidelines as per UPS Policies
  • Resolving Customer issues related to accounts and get outstanding clear to meet “Daily Sales Outstanding”
  • Performing various Write off , Service issues, Refunds
  • Rebates, Credit worthy activates, Charge Country, Incorrect billing adjustments
  • Managing unallocated payments & send it to AR team for clearance
  • Making outbound calls as and when required & attending incoming calls from Customers, Account Executives, Sales Representatives.
  • Working on past due reports and try to get all 120 Days above past dues clear to meet business SLA.
  • Identified high risk and delinquent accounts, took appropriate actions, and recorded pertinent notes in system also analyzed credit service bureau data as needed and re commanded changes required to credit limit or collection actions.


AR Administrative Assistant

UPS Logistics Pvt. Ltd
12.2021 - 09.2023
  • Ensure payments received from the customers for applications are applied with high accuracy and chase for individual and team targets on a dailybasis
  • Ensure that the daily balancing activities are completed as per timelines (SLA)
  • Prepare refund packets and work allocation
  • Resolving escalations and queries from collections and customer
  • Mentor and guide new joiners
  • Working in Account receivable with collection group
  • Processing refund payments for ACH and wire payments
  • Reporting daily status of production to higher level management
  • Downloading bank statement and other payment details file
  • Chase overdue invoices by telephone-by-telephone email
  • Handling customer queries related to payment to the payment received.

Education

MBA - Finance

Institute of Management Studies And Research
Chandrapur
04.2001 -

Bachelor of Commerce - Finance

Anand Niketan College
04.2001 -

Skills

Goal-Oriented

Accomplishments

  • "Outstanding Performer for the month of March 2023.Processed 4708 payments for $ 45 Million Dollar with no external & internal errors with production efficiency 116.45 %.
  • Exceptional performer for Month of Feb 2024 for collecting 90+ Days past due payment .

Timeline

Collection Specialist

United Parcel Service, UPS
10.2023 - 06.2024

AR Administrative Assistant

UPS Logistics Pvt. Ltd
12.2021 - 09.2023

MBA - Finance

Institute of Management Studies And Research
04.2001 -

Bachelor of Commerce - Finance

Anand Niketan College
04.2001 -

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Mounika BurthiSenior Executive Order To Cash