Mrunal Lavand
Finance Controller Specialist
Pune
Summary
Knowledgeable Finance controller with proven track record in financial management. Adept at optimizing financial operations and ensuring compliance with regulatory standards. Successfully managed accounts to reduce delinquencies and recover unpaid balances. Proven ability to negotiate with clients and implement effective collection strategies.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
3
3
Languages
Work History
Finance Controller Specialist
DHL
04.2025 - Current
- Improved financial reporting accuracy by streamlining and automating data processing tasks.
- Streamlined accounts payable and receivable processes for improved efficiency, resulting in reduced outstanding debts and increased cash flow availability.
- Developed and maintained strong relationships with clients to ensure optimal financing options.
Collection Specialist
UPS
01.2022 - Current
- Maintained high volume of calls and met demands of busy and productive group.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Improved client relations by effectively managing collection calls and addressing customer concerns.
- Reduced delinquency rates by implementing effective collection strategies tailored to individual clients.
- Increased successful debt recoveries by conducting thorough research on debtor financial situations and negotiating appropriate repayment terms.
Process Associate
Tata Consultancy Services
07.2018 - 01.2022
- Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
- Reconciles processed work by verifying entries and comparing system reports to balances.
- Charges expenses to accounts and cost centers by analyzing invoice/expense reports, and recording entries.
- Ensures credit is received for outstanding memos.
- Verifies vendor accounts by reconciling monthly statements and related transactions.
- Generate reports detailing accounts payables status.
Education
B.Sc -
Savitribai Phule Pune University
12th - undefined
Maharashtra State Board
10th - undefined
Maharashtra State Board
Skills
- Billing procedures and collection techniques
- Process payments and refunds
- Accounts payable management
- Accounts receivable management
- Finance
- Collections
- AP/AR invoicing
- General ledger accounting
- Cash flow management
- Managing escalating situations
- Work with international clients
- ERP systems expertise
- Internal controls
- Team collaboration
- Professionalism
Awards
- Spark of Brilliance, UPS
- Worked on 329 invoices and collected $232,755.97 in one month
- Dependable resource in a team and worked with minimum supervision
Personal Information
- Date of Birth: 02/26/97
- Marital Status: Unmarried
Timeline
Finance Controller Specialist
DHL
04.2025 - Current
Collection Specialist
UPS
01.2022 - Current
Process Associate
Tata Consultancy Services
07.2018 - 01.2022
12th - undefined
Maharashtra State Board
10th - undefined
Maharashtra State Board
B.Sc -
Savitribai Phule Pune University
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