Mudassir Aleem
Sales and Pre Sales
Mumbai
Summary
With over 24 years of extensive experience in operations, team building, account management, business development, pre-sales, vendor management, bid management, and partner management. I have experience in B2B Enterprise, Govt and Channel sales, with a proven track record in strategizing and closing Large Deals. I have deep knowledge of WAN Infrastructures, end points (Mobile and Laptops) and Technologies like AI and IOT.
Overview
27
27
years of professional experience
1996
1996
years of post-secondary education
3
3
Languages
Work History
Regional Head - Tech Solutions Group, West Region
Samsung Electronics India Limited
11.2022 - Current
- Additional responsibility to drive Laptop Business
- 2024 Performance ( Jan to Dec)
- Already overachieve the regional revenue target of USD 28 million along with the profitability targets
- 110% of Govt revenue target
- 105% of Enterprise target and
- 200% of Security Solutions target of 2024
- Overachieve the MDM business for the region with a target of 40,000 licenses for the current financial year
- Spearheaded the launch of Samsung's laptop business in the West region of India
- Large Deals of 2024
- Mahindra and Mahindra: Tablets and Smart Phones along with MDM software at all M&M showrooms
- Total value : USD 2.2 Mn
- Ultratech : Tablets to the Sales team for running Sales Force Application Total Value: USD 0.50 Million
- KYK creations: Sold almost 600 Laptops worth USD 0.3 Million
- New business line
- Ziqitza Healthcare: 4000 Smart phones along with MDM software worth USD 0.6 Mn
- Alkem: Conversion from competition
- USD 0.6 Mn along with MDM Software
- ICICI Bank: Tablets for digital Banking along with MDM software
- USD 0.5 Mn
- Birla Opus: Laptops and Screen solutions
- Working for tablet deals
- WCD-Maharashtra: 1.10,000 Smart Phones worth USD 10 Mn
- Forest Department MP: 3000 tabs with MDM Software worth USD 0.6 Mn
Regional Head - Tech Solutions Group, West Region
Samsung Electronics India
11.2014 - 12.2022
- Successfully achieved revenue and profitability targets for the West region
- Managed the P&L of MDM business, scaling it from scratch to a regular business in the West region, serving corporate and government clients
- Promoted Enterprise Solutions for all verticals covering Samsung Mobility
- Promoted white-labelled partner solutions for all product lines offered by Samsung to corporate clients, including large corporations and the SMB market
- Established partnerships with ISVs, SIs, and third-party accessory vendors for joint go-to-market strategies
- Led discussions with Samsung's Product and R&D team to resolve product issues and discuss upcoming product lines
- Led the BFSI Vertical nationally in 2015-16 with an annual revenue target of USD 11 million
- Managed additional responsibilities, driving Rest of Maharashtra, MP, and Chhattisgarh Government and education business for the West region in 2019, with an annual target of USD 6 million
Regional Head-Business Solutions and Bid Management Group (Corporate and SMB)
Airtel
07.2009 - 10.2014
- Managed presales engagement and bid management for the West region of Bharti Airtel Corporate, Govt and SMB Services, with regional revenue of $81 million
- Led a team of 17 members, including three Team leaders and 10 Consultants, fostering a culture of competitiveness and high performance
- Responsible for achieving Order Booking and Revenue targets, with a revenue target of around USD 50 million in 2011-12
- Drove new product initiatives in collaboration with the Product Team
- Formulated and drive the strategies for increasing product penetration in targeted accounts
- Owned technical and commercial solutions and conversion percentages for opportunities in the Region
- Managed complete Bid Management for all deals of the West region, including detailed scope of work, terms and conditions compliance, risk assessment, and final commercial negotiations
- Accountable for Customer Satisfaction Index of the region and Gallup score of the team
- Strategized and won several large deals for Airtel, including large Govt WAN projects in MP, Rajasthan, and MP and Chhattisgarh
- Successfully closed complex and large networks for private and government organizations, including multinational corporations
Team Leader - Business Solution Group: Bank and Financial Vertical and Strategic Accounts of the West Region
VSNL (Now Tata Communications Limited)
06.2006 - 06.2009
- Provided pre-sales support to the sales team through a team of four consultants, delivering effective techno-commercial solutions tailored to customer requirements
- Responsible for achieving Order Booking and Revenue targets for a set of accounts
- Increased Revenue Market Share in all accounts and worked towards achieving maximum revenue market share in each account
- Designed and deployed the WAN networks of large banks like ICICI, HDFC, BOB, IOB, UBI, Kotak Mahindra and Tech Mahindra
- Responsible for the Gallup score of the team and Customer Satisfaction and Marketability Metrics (CSMM) score for the set of accounts
Senior Regional Consultant: Bank and Financial Vertical of West Region
VSNL (Now Tata Communications Limited)
02.2005 - 07.2006
- Provided pre-sales technical support to the BFSI Sales Team
- Achieved Order Booking and revenue targets for a set of accounts
- Designed and implemented network solutions for voice and data connectivity
- Created technical and commercial proposals for WAN infrastructure based on customer requirements
- Coordinated with different delivery organizations to implement solutions
- Engaged customers at all levels with a consultative approach alongside the Sales Team
- Conducted presentations to customers about products offered by Bharti Airtel to raise awareness and gain mindshare
Solution Architect
VSNL (Now Tata Communications Limited)
01.2002 - 01.2005
- Delivered presentations to customers about products offered by Bharti Airtel to create awareness
- Provided pre-sales technical support for enterprise customers
- Designed technical solutions for customers based on their WAN requirements
- Designed and implemented network solutions for voice and data connectivity
- Conducted presentations to update customers with new telecom services launched by VSNL under the Tata Indicom Enterprise Unit brand
Senior Engineer
VSNL (Now Tata Communications Limited)
01.1998 - 01.2002
- Provided pre-sales technical support for enterprise customers
- Led a team of engineers and support staff, overseeing the following responsibilities:
- Managed the uplink and downlink of TV transmission to different parts of the world through VSAT and optical undersea cables
- Installed and tested data and voice circuits
- Involved in the installation of an IP node at Dehradun
- Managed the Internet node of Dehradun and resolved customer problems
- Oversaw the operation and maintenance of DSL and satellite modems, antenna controllers, NMS, providing E1/T1 links between project sites and foreign countries
Education
B.E. - Electronics
Aligarh Muslim University
05-1995
Skills
Partner and Vendor management
Engagement at CXO levels
Team evaluation
Team building
Cross-functional team leadership
Sales strategy
Pricing strategy
Risk Management
Additionalrolesandresponsibilities
- Drove complete BFSI business nationally for Samsung as Vertical Head with an annual target of USD 12 million from Jan 2015 to Dec 2016.
- Strategized BFSI business to open up new revenue streams.
- Ensured business from different sub-streams of BFSI, such as PSU, Private Banks, and Coop Banks.
- Gained mindshare of CXOs for Samsung.
- Managed partner and ISV relationships for BFSI.
- Held end-to-end responsibility from sales to delivery, including stock availability from SCM.
- Strategized large government deals in the West region.
Training
- Completed a three-month intensive technical and general management training at VSNL (now TCL) at its training center in Diggi, Pune.
- Attended a one-week Leadership training program at IIM Ahmedabad.
- Participated in a one-week Leadership training program in Gurgaon.
- Completed multiple financial and other soft skill training programs at Airtel.
- Underwent a Supply Chain Management course at Samsung.
Brief Profile
With over 24 years of extensive experience in operations, team building, account management, business development, pre-sales, vendor management, bid management, and partner management. I have experience in B2B Enterprise, Govt and Channel sales, with a proven track record in strategizing and closing Large Deals. I have deep knowledge of WAN Infrastructures, end points (Mobile and Laptops) and Technologies like AI and IOT.
Timeline
Regional Head - Tech Solutions Group, West Region
Samsung Electronics India Limited
11.2022 - Current
Regional Head - Tech Solutions Group, West Region
Samsung Electronics India
11.2014 - 12.2022
Regional Head-Business Solutions and Bid Management Group (Corporate and SMB)
Airtel
07.2009 - 10.2014
Team Leader - Business Solution Group: Bank and Financial Vertical and Strategic Accounts of the West Region
VSNL (Now Tata Communications Limited)
06.2006 - 06.2009
Senior Regional Consultant: Bank and Financial Vertical of West Region
VSNL (Now Tata Communications Limited)
02.2005 - 07.2006
Solution Architect
VSNL (Now Tata Communications Limited)
01.2002 - 01.2005
Senior Engineer
VSNL (Now Tata Communications Limited)
01.1998 - 01.2002
B.E. - Electronics
Aligarh Muslim University
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