Munawar Khan

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.

● Handling CP Fittings sales and service.

● Handling Sales and service of Dealers and retailer

● Taking care of sanitary ware operations from Pricing, outsourcing Marketing, Trainings, and dealer Management.

● Monitoring schemes, Promotion activities, identifying issues, analyzing information, and provided solutions using strong analytical and problem-solving skills

● Reporting to Vice President.

Handling team of sales and service

• Handling seven customer care centers for west region.
• Created customer support strategies to increase customer retention.
• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
• Applied best practices in customer service, sales, and employee management to exceed organizational goals.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

● Promoted the concept of Apply and Supply Started Asain Paints Home since the time on inception

● Sales and marketing for Apply and supply concept.

● Handling team of ten sales and three after sales personnel