Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Muzammil Ahmed Khan

Muzammil Ahmed Khan

SIo Fazal Ahmad Khan plot no. 14/L/10, road no.10 baiganwadi near police chowki bite no . 4 Govandi

Summary

Experienced Mobile Technician and Sales Executive skilled in smartphone hardware/software repair, customer service, and retail sales. Proven ability to achieve sales targets and deliver high-quality technical support with strong customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mobile Sales Associate

VIJAY SALES
12.2023 - 06.2025
  • Assisted customers in selecting suitable smartphones and accessories as per their needs and budget.
  • Explained product features, specifications, and benefits to customers.
  • Achieved monthly sales targets and contributed to overall showroom growth.
  • Handled billing, cash transactions, and POS system efficiently.
  • Provided after-sales support and guided customers on product usage and warranties.
  • Promoted latest mobile launches, offers, and schemes to boost sales.
  • Built strong customer relationships to increase repeat business and referrals.

Mobile Repair Technician

National Mobile Service Center
02.2021 - 10.2023
  • Diagnosed and repaired hardware issues in smartphones including display, charging port, battery, mic, speaker, and motherboard.
  • Performed software troubleshooting such as flashing, unlocking, data backup & restore, and OS installation.
  • Handled chip-level soldering and replacement of faulty components.
  • Conducted testing and quality checks after repair to ensure device functionality.
  • Maintained records of repairs, spare parts usage, and customer service details.
  • Provided technical support and guidance to customers regarding mobile care and maintenance.
  • Provided advice to consumers on safety and reliability of third-party replacement parts.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Ensured timely delivery of repaired devices with high customer satisfaction.

Education

HSC -

MUMBAI UNIVERSITY
Govandi,Mumbai.
03-2008

SSC -

HONEST LIFE ENGLISH SCHOOL
GOVANDI,MUMBAI.
03-2006

Skills

  • Goal oriented
  • Mobile device troubleshooting
  • Brand awareness
  • Promotions planning
  • Customer Handling & Query Resolution
  • Product Demonstration & Feature Explanation
  • Adaptable and flexible
  • Teamwork

Certification

  • Kohinoor Technical Institute-Feb 2008-Mobile Repairing Course.

Languages

English
Hindi
Marathi

Timeline

Mobile Sales Associate

VIJAY SALES
12.2023 - 06.2025

Mobile Repair Technician

National Mobile Service Center
02.2021 - 10.2023

HSC -

MUMBAI UNIVERSITY

SSC -

HONEST LIFE ENGLISH SCHOOL

Similar Profiles

CREATE PROFILE
Muzammil Ahmed Khan