Nandini Rajput
Back office assistant
Mumbai
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Back Office Assistant
Inega Model Management PVT Ltd
02.2022 - 03.2024
- Onboarded and gave orientation for new employees(models).
- Collaborated effectively with different departments to clarify contract details.
- Monitored and ensured that models' social media profiles accurately reflected current employer information, maintaining brand consistency and professionalism across platforms.
- Orchestrated seamless photo shoots for models, coordinating schedules, locations, and necessary logistics to optimize efficiency and productivity.
- Enforced contractual agreements by diligently monitoring models' collaborations and engagements to prevent conflicts with competing agencies, safeguarding the agency's interests and brand integrity.
- Drafted and negotiated contracts for a diverse range of influencers and actors, demonstrating adeptness in legal documentation and negotiation skills.
- Facilitated visa acquisition processes by meticulously organizing and scheduling appointments, ensuring compliance with UK Visa, Schengen Visa, and other regulatory requirements, streamlining international travel arrangements for models.
- Managed travel logistics for models by overseeing ticket bookings and itinerary planning, ensuring smooth and hassle-free transportation for engagements and events, prioritizing punctuality and comfort.
- Supported human resources functions such as onboarding facilitation, and employee record management.
- Streamlined document management processes through proper file organization techniques which led to improved workflow between departments.
- Provided timely support to various departments, ensuring smooth daily operations and increased productivity.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Commerce - Accounting, Business Management
R D National College
Mumbai 04.2001 -
Short Course - Financial Accounting With Tally ERP 9
MKCL Kilc Courses
Mumbai 04.2001 -
High School Diploma -
St Anne's High School
Mumbai 04.2001 -
Skills
Document conversion
undefinedHobbies
- Travelling :- Have a keen interest in travelling and exploring diverse cultures, which enhances my adaptability and understanding of various client backgrounds.
- Socializing: - I am passionate about socializing and networking. It has honed my interpersonal and communication skills essential for facilitating seamless interactions and co-operation among team members and departments.
Timeline
Back Office Assistant
Inega Model Management PVT Ltd
02.2022 - 03.2024
Bachelor of Commerce - Accounting, Business Management
R D National College
04.2001 -
Short Course - Financial Accounting With Tally ERP 9
MKCL Kilc Courses
04.2001 -
High School Diploma -
St Anne's High School
04.2001 -
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