Narendra Desai
Sr. Operations Analyst
Pune
Summary
Investment banking professional with strong leadership and interpersonal skills who add energy and value to an organization's quest for excellence. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure also resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Operations Analyst (Reconciliation, Break Resolution)
Citco Shared Services
Pune
2020.11 - 2023.12
- Managed hedge fund reconciliations for cash, positions, and transactions between Citco and brokers.
- Led the migration of 4 clients from onshore to Citco, including the migration of one of the largest clients from State Street.
- Delivered daily break investigations and month-end reconciliations to clients, ensuring SLA adherence and escalation of unresolved queries.
- Streamlined the reconciliation process by setting up accounts and managing system integrations for client requirements.
- Prepared PNL reconciliations and resolved issues in cost, market value, and gain/loss metrics.
- Ensured documentation, SOPs, and training plans were up-to-date and maintained comprehensive exception reviews.
Team Leader (Cash Reconciliation, Tax Reclaim APAC)
State Street HCL Services Pvt. Ltd.
Pune
2019.08 - 2020.11
- Led a team of 8 associates, overseeing daily operations, client communication, and resolution of escalations.
- Managed process onboarding, knowledge transfer, and daily client meetings to address priorities and escalations.
- Regularly reviewed and updated SOPs and coordinated with teams for process improvements and system enhancements.
- Maintained productivity monitoring, error tracking, and ensuring compliance with SLAs.
Sr. Compliance Associate (L3) - Risk & Compliance Reporting
Amazon Development Centre
Pune
2017.12 - 2019.08
- Ensured compliance with 49 CFR, IATA, IMDG, and CLP norms by reviewing product classifications and regulatory standards.
- Acted as a single point of contact for knowledge transfer and collaborated with the tech team for process improvements.
- Reported compliance data breaches and worked on data analytics to mitigate risks and improve compliance frameworks.
- Conducted training sessions for new hires and supported them in their daily activities.
Sr. Associate (Cash Application/Reconciliation)
Allstate Solutions Pvt. Ltd.
Pune
2015.09 - 2017.12
- Handled Accounts Receivable and Payable processes for various insurance policies, including premium processing, fund transfers, and refunds.
- Conducted thorough reconciliations to resolve account variances and ensure accurate financial reporting.
- Managed intercompany payments, split payments, and handled complex insurance policy-related inquiries.
Operations Executive (CDO/CLO Cash Reconciliation)
BNY Mellon International Operations Pvt. Ltd.
Pune
2014.01 - 2015.04
- Performed cash and asset reconciliations for structured financial products, including ABS, MBS, CDOs, CLOs, Syndicate loans, Bonds, and Equities.
- Worked on trade packets and trade updates for bond portfolios and managed corporate actions for clients.
- Worked on paydown and interest breaks, coupon breaks, write-offs, internal transfers.
- Closely worked on unresolved cases to reflect better cash flow for clients.
Education
Master of Business Administration (M.B.A.) - Finance And Marketing
Shivaji University
Kolhapur 2011.04 - 2013.06
Bachelor of Business Administration (B.B.A.) -
Shivaji University
2008.03 - 2011.04
Skills
Reconciliation & Break Resolution
Fund Accounting & Derivatives
OTC Products & Corporate Actions
Trade Life Cycle Management
Risk & Compliance Reporting
Process Migration & Team Leadership
Applications: SAP, TLM, BBG, Bloomberg, Aexeo, Sec. Explorer
Project Management
Client Onboarding/Migrations
Accomplishments
- Awarded Star of the Month and Ace of the Quarter at Citco.
- Recognized as Star of the Month at Allstate in September 2017.
- Awarded Star of the Month at Amazon in May 2019.
Availability
Immediate Joiner
Timeline
Sr. Operations Analyst (Reconciliation, Break Resolution)
Citco Shared Services
2020.11 - 2023.12
Team Leader (Cash Reconciliation, Tax Reclaim APAC)
State Street HCL Services Pvt. Ltd.
2019.08 - 2020.11
Sr. Compliance Associate (L3) - Risk & Compliance Reporting
Amazon Development Centre
2017.12 - 2019.08
Sr. Associate (Cash Application/Reconciliation)
Allstate Solutions Pvt. Ltd.
2015.09 - 2017.12
Operations Executive (CDO/CLO Cash Reconciliation)
BNY Mellon International Operations Pvt. Ltd.
2014.01 - 2015.04
Master of Business Administration (M.B.A.) - Finance And Marketing
Shivaji University
2011.04 - 2013.06
Bachelor of Business Administration (B.B.A.) -
Shivaji University
2008.03 - 2011.04
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