Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Naveen Jangra

Pune

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Software Engineering SpecialistSenior Software EngineerLead Backend EngineerStaff Software EngineerLead Software Developer

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Germany
Open to relocation: Yes

Important To Me

Career advancement

Summary

Lead Cloud Backend Engineer with experience of designing and building cloud-native backend systems in public safety, banking, supply chain and insurance domains. Experienced in driving technical strategy and making design decisions for 911 Emergency and 3GPP MCPTT supported audio processing and recording solutions.

Overview

12
12
years of professional experience

Work History

Software Engineering Specialist

NICE INTERACTIVE SOLUTIONS
Pune, India
06.2024 - Current
  • Leading as the Design Authority for cloud-native SIP calls recording solution, driving the design of key components and conducting architecture reviews to ensure solution is aligned with product requirement and goals.
  • Established the technical vision and execution roadmap for integrating cloud recording capabilities with a 3GPP-compliant MCPTT emulator by collaborating with vendor team, and developed native libraries to achieve successful integration and demonstration to product leaders within 4 months.
  • Evolved a single-vendor .NET solution into a multi-vendor extensible platform by extracting multiple common base libraries, orchestrators and clear integration boundaries, enabling scalability support that will save future vendor onboarding time by around 50%.
  • Streamlined SSL certificate lifecycle management for multiple domains by introducing DNS-validated cert-manager automation for Let's Encrypt certificates, removing manual renewal activities every 3 months and approx. 300$ certificate cost every month.
  • Resolved a critical connectivity gap between a VM installed vendor's emulator and AKS services/Dev machines by partnering with internal network engineering teams to establish a reliable NAT routing path, enabling seamless feature development for the team and integration testing with 3 different environment based configurations.

Senior Principal Software Engineer

GEP WORLDWIDE
Hyderabad, India
04.2020 - 06.2024
  • Re-engineered a frequently failing bulk-insert API pipeline by implementing concurrency, batching strategies, and fault-tolerant processing, achieving a 10x reduction in execution time and significantly improving reliability.
  • Owned the technical design and implementation of a supplier segmentation product involving complex integrations, data processing, and business calculations, collaborating with product stakeholders to define segmentation logic and KPI-based supplier evaluation along with performing six client demonstrations.
  • Turned a repeatedly escalated production defect into a targeted modernization effort by refactoring a complex workflow screen, simplifying the underlying UI implementation, and consolidating end-to-end test coverage, resulting in the elimination of around 5-6 same recurring issues every month from different clients.
  • Investigated and corrected a customer-critical reporting problem impacting multiple annual report records, combining root-cause analysis with pattern-based SQL data correction to deliver both a permanent solution and comprehensive data correction for 2500+ records in the past reports.
  • Collaborated in sprint ceremonies, effort estimation to the product team, mentored team members during transition, provided technical and functional direction to the team, owner the design decisions.

Senior Software Engineer

MICROSOFT (Payroll - Affluent Global Services)
Hyderabad, India
06.2018 - 03.2020
  • Implemented features in Azure cloud web apps with full stack such as AngularJS, TypeScript, C#, MVC, Entity framework, and PL/SQL.
  • Proactively identified and mitigated a security vulnerability that exposed user-specific notifications and data across user groups, implementing immediate containment measures, delivering a permanent fix, and coordinating end-to-end validation prior to restoring functionality.
  • Drove code quality improvements across the solution by prioritizing technical debt reduction, guiding the team to increase unit test coverage from 40% to over 85%, and eliminating thousands of Sonar-reported issues, resulting in cleaner builds and more maintainable code.
  • Optimized a critical reporting data pipeline by analyzing and tuning a high-latency SQL view, leveraging indexing and query optimization techniques to improve performance by 60% and ensure timely report generation.

Software Engineer

CGI INFORMATION SYSTEMS
Hyderabad, India
06.2016 - 05.2018
  • Worked on the implementation of new enhancements and also production issues of a back-end insurance rating engine built entirely in C# and Python with SQL Server database which helped customers accurately calculate the revised insurance amounts.
  • Identified an opportunity to streamline database development and created a tooling solution that automated much of the repetitive SQL creation process, improving developer productivity and reducing manual coding effort by 50%.
  • Designed and developed multiple modules related to a Loan processing application using .Net AngularJS tech stack which helped clients digitize their entire manual process.

Programmer Analyst

COGNIZANT TECHNOLOGY SOLUTIONS
Hyderabad, India
03.2014 - 06.2016
  • Contributed to the development and enhancement of .Net based web applications that provide documentation solutions for easy mortgage, lending and loan processing workflows.
  • Designed and delivered end-end features in the application using tech stack such as .Net, MVC, SQL, Javascript and JSON and collaborated with business analyst and QA teams during the entire development lifecycle.
  • Resolved 50+ medium to critical production incidents within SLA while serving as production support engineer on rotational basis.

Education

BACHELOR OF TECHNOLOGY - Computer Science

Rajasthan Technical University
Jodhpur, Rajasthan
05-2012

Skills

    Languages & Frameworks: C#, NET Core, MVC
    Cloud & DevOps: Microsoft Azure, Kubernetes (AKS), Docker, Azure DevOps (CI/CD)
    Architecture: Microservices, Distributed Systems, Design Patterns, Event-Driven Architecture, SOLID Principles
    Data & Messaging: PL/SQL, Redis, Messaging Queues
    Monitoring & Observability: Prometheus, Grafana
    Real-Time Communications: SIP, RTP, 3GPP MCPTT, Wireshark, Nenai3 Log Events

    AI First approach: Agentic AI, MCP, GitHub Co-pilot

Languages

English

Timeline

Software Engineering Specialist

NICE INTERACTIVE SOLUTIONS
06.2024 - Current

Senior Principal Software Engineer

GEP WORLDWIDE
04.2020 - 06.2024

Senior Software Engineer

MICROSOFT (Payroll - Affluent Global Services)
06.2018 - 03.2020

Software Engineer

CGI INFORMATION SYSTEMS
06.2016 - 05.2018

Programmer Analyst

COGNIZANT TECHNOLOGY SOLUTIONS
03.2014 - 06.2016

BACHELOR OF TECHNOLOGY - Computer Science

Rajasthan Technical University
Naveen Jangra