Navneet Radhakrishnan

• Developed strong relationships with clients and intermediaries, leading to increased customer satisfaction and repeat business.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
• Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
• Mentored junior staff members, providing guidance on best practices and professional development opportunities.
• Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies.

Key Accomplishments:

• Consistently met and exceeded assigned targets, receiving an "Achieved" rating during company appraisals.
• Leveraged strong networking skills to successfully activate new premium revenue avenues.

• Manage corporate lines of insurance sourced through intermediaries, corporate agents, clients, etc.
• Facilitate interactions between clients, brokers, underwriting, and claims teams, keeping clients and intermediaries updated on brand and market developments.
• Identify potential partnerships that drive successful proposal closures, focusing on partners with preferable lines of business.
• Identify key accounts, particularly in Liability and Property lines of business, and collaborate with Underwriting and Reinsurance teams to secure the best rates.
• Engage in claim monitoring to achieve maximum profitability and growth aligned with company goals.
• Conduct and participate in trainings and seminars, both in-house and external, to stay updated on recent developments in the insurance sector.
• Participate in Risk Inspection and Post Loss Inspections to understand client requirements closely.

Key Accomplishments:

• Successfully activated new intermediaries in preferable segments like Liability, leading to substantial premium contributions.
• Boosted intermediary and client confidence in the brand through continuous interactions with the underwriting team and senior management.
• Achieved successful cross-selling of products, enabling portfolio diversification.
• Played a key role in the success of a new and emerging branch. interactions between clients, brokers, underwriting, and

• Collaborated with cross-functional teams to ensure smooth product rollouts and successful launches.
• Assisted in establishing pricing strategies, ensuring competitiveness within the market while maintaining profitability goals.
• Presented detailed reports on product performance metrics to senior management, identifying areas for growth and opportunities for optimization.
• Spearheaded strategic communication plans for various campaigns, including internal and external communications to promote insurance products to potential intermediaries and customers.
• Designed and deployed marketing strategies, customizing approaches for intricate products like Jewelers Block Policy (JBP).
• Worked closely with reinsurer and reinsurance team to arrange support for risks beyond treaty limits.
• Adopted and enforced best practices, policies, and procedures in line with company ethos.

Key Accomplishments:

• Achieved techno-marketing targets across all completed fiscal years.
• Diversified product portfolio by signing new clients and intermediaries for newly developed products.
• Successfully cross-sold policies in collaboration with intermediary companies.
• Converted premiums, earning appreciation from business head.
• Led marketing and underwriting efforts to enhance premium outflow from promising intermediaries.
• Selected by the organization to represent at the prestigious Hong Kong Gem and Jewellery Show in 2019 for excellent performance.