Neha Ashtakar
Pune
Summary
Certified Scrum Master and Finacle Techno-Functional Consultant with a strong track record in leading Agile banking transformation projects. Experienced in managing end-to-end Finacle customization, API integration, and core banking migrations. Skilled in Jira-based delivery, cross-functional team leadership, and driving digital solutions that align with business goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
System Analyst(Cluster Manager)
Bajaj Finserv
Pune
04.2023 - Current
- Led a cross-functional team of Finacle technical professionals, driving requirement analysis, customization, and deployment initiatives aligned with business goals and compliance mandates.
- Managed end-to-end project delivery, including planning, sprint execution, resource allocation, and status reporting, ensuring timely completion with minimal risk.
- Implemented and maintained CI/CD pipelines using Azure DevOps, enabling faster, reliable, and traceable Finacle customizations and deployments across environments.
- Collaborated closely with stakeholders, clients, vendors, and internal teams to translate business requirements into actionable solutions and ensure alignment at every stage.
- Supported multiple audits, including internal and RBI audits, by preparing documentation, ensuring traceability of changes, and facilitating environment and code-level reviews.
- Mitigated project risks proactively, ensuring regulatory compliance, adherence to industry standards, and secure implementation practices.
Consultant
Capgemini
Pune
11.2021 - 04.2023
- Led and mentored a team of Finacle developers, promoting a collaborative, delivery-focused culture across client engagements.
- Managed and executed multiple concurrent Finacle projects, including Finacle WMS implementations for a leading bank, spanning Finacle 10x and 11x versions.
- Worked directly with client stakeholders to gather business requirements, clarify technical dependencies, and ensure alignment between solution design and business goals.
- Utilized Scrum boards for project tracking and sprint management, maintaining transparency and accountability across all project activities.
- Ensured on-time delivery of high-quality solutions by driving adherence to project timelines, budgets, and technical standards.
- Facilitated regular stakeholder updates, sprint demos, and issue resolution discussions to maintain momentum and trust throughout the project lifecycle.
Manager
Axis Bank
Mumbai
04.2021 - 11.2021
- Oversaw the end-to-end delivery of Finacle WMS customizations, acting as the Delivery Manager for all change requests, enhancements, and functional/process updates across retail banking operations.
- Played a pivotal role in managing Mutual Fund-related processes, ensuring timely and accurate PSPN execution prior to EOD/BOD processing, minimizing operational risk and ensuring compliance.
- Led cross-functional technical teams in analyzing, designing, and implementing tailored Finacle WMS solutions aligned with Axis Bank’s evolving business needs.
- Drove process improvement initiatives, identifying automation and optimization opportunities to enhance operational efficiency and user experience.
- Assessed and mitigated project delivery risks, ensuring proactive contingency planning and smooth rollout of enhancements and releases.
- Collaborated closely with internal stakeholders, business users, and third-party vendors to define project scope, validate requirements, and ensure high stakeholder satisfaction through structured governance and timely communication.
Developer
Infosys Ltd
Pune
08.2015 - 03.2021
- Gained in-depth experience in Finacle customization by working across key banking modules such as Loans, CASA, Trade Finance, and Payments.
- Delivered both frontend (JSP, JavaScript) and backend (SQL, Shell scripting) enhancements tailored to client requirements and compliance standards.
- Customized and maintained reports, including Jasper-based reports, to support business and operational reporting needs.
- Collaborated closely with functional teams and senior developers to design scalable, high-quality technical solutions that aligned with project goals.
- Played a key role in unit testing, defect resolution, and deployment support to ensure smooth implementation and client satisfaction.
Education
Bachelor - Computer Science
ICLES’ Motilal Jhunjhunwala College
Mumbai03-2015
Skills
- Customization Flow
- Finacle product architecture
- JavaScript
- JSP
- Scripting
- COM (shell scripting)
- Oracle SQL
- Finacle Integrator
- Middleware
- Porting
- Microsoft Office Suite
- JIRA
- Azure DevOps
- Change management
- Incident management
- Agile methodologies
- Certified Scrum Master
Certification
- Finacle scripting, Udemy
- Cloud Computing Course (IAAS and SAAS), IIHT institute
- Microsoft certified professional on Azure
- Certified Scrum Master
Technical Experience
Finacle Customization & Agile Project Management Experience
- Scrum Master & Agile Methodologies: Proven experience as a Scrum Master, leading cross-functional teams through Agile practices to deliver high-quality Finacle customizations. Adept in conducting daily stand-ups, sprint planning, retrospectives, and backlog grooming sessions.
- Jira Project Management: Extensive hands-on experience in creating and managing multiple Jira projects from scratch, customizing workflows, issue types, dashboards, and implementing Agile boards (Scrum/Kanban) to ensure smooth sprint delivery and project visibility.
- Customization Flow: Skilled in creating custom menus with and without tools like FSDP, ABCD, and designing/modifying MRT & Jasper reports using Ireport tool.
- Finacle Architecture: Strong understanding of Finacle product architecture and its customization layers for effective issue analysis and debugging.
- Frontend Customization: Proficient in JavaScript and JSPs to enhance and tailor Finacle’s UI/UX.
- Scripting: Expertise in Finacle scripting (SCR and COM) and SQL for backend automation and business logic implementation.
- Database: Hands-on experience with Oracle SQL, including triggers, procedures, indexes, tables, and functions.
- Interfaces: Practical knowledge of Finacle Integrator, API development and consumption, and middleware interaction – particularly in outbound API calls.
- Porting & Migration: Experience in migrating SQL/scripts from Finacle 7x to 10x, ensuring system stability and performance. Played a key role in porting the Loan Against FD module from Finnone to Pennant, handling all Finacle-side customizations, data mapping, and integration touchpoints for a smooth transition.
Awards
- Award of Excellence, 2018
- Kudos Award, 2023
- Heros Award, 2024
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my knowledge, and all necessary documents will be produced as and when required
Neha Ashtakar
Timeline
System Analyst(Cluster Manager)
Bajaj Finserv
04.2023 - Current
Consultant
Capgemini
11.2021 - 04.2023
Manager
Axis Bank
04.2021 - 11.2021
Developer
Infosys Ltd
08.2015 - 03.2021
Bachelor - Computer Science
ICLES’ Motilal Jhunjhunwala College
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