Neha Shrivastava
Pune
Summary
Perceptive Technical Test Analyst with 14 years of experience including manual and automation. Well-versed at identifying and documenting complex software problems and causes. Thorough quality assurance professional highly skilled in manual and automated application testing. Partners successfully with project management and development team members to put out high-quality software for customers. Decisive in identifying problems at any stage of production.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Test Lead
Infosys
Pune
11.2022 - Current
- Designed and implemented overall automation framework of renowned Insurance Firm of US.
- Collaboration with different teams for swift deployment of patches/features on production.
- Integrated web automation testing frameworks using keyword driven Robot Frame work
- Established GIT continuous integration environment, deployed automation framework and automated scripts to GIT.
- Developed, documented, and executed detailed test plans for both manual and automated tests.
- Monitored bug resolution efforts and tracked quality assurance metrics such as defect densities and open defects.
- Provided technical guidance to junior members of the QA team on automation techniques, tools, best practices.
- Conducted regular reviews of existing test cases to ensure accuracy and completeness.
- Participated in sprint planning meetings to provide input on time estimates for test execution tasks.
- Assisted in troubleshooting production issues related to functionality or performance problems found during testing activities.
- Designed comprehensive regression suites for use in regression testing prior to release cycles.
- Reported status updates regarding progress against project milestones and deliverables at regular intervals.
- Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Met project scope and delivery dates by planning optimal testing schedules.
- Created and maintained database of common and known testing defects.
- Collaborated with the development team to review and analyze test cases and system requirements.
Test Lead
Tata Consultancy Services
Pune
07.2011 - 10.2022
- Worked with one of the leading Telecom Firm of UnitedKingdom
- Worked on SIP based device call Turret, used in trading for different clients
- Turret and web turrets can handle up to 35 calls at a time consist of different calls features like Transfer, Conference, Private wire calls an many more
- Good knowledge on VoIP protcol like SIP,H.323 Codecs like G.711 VoIP media RTP/RTCP
- Hands on experience on Network analyzer tool like wireshark
- Responsible for Intergration of different voice recorders like Verint, Nice, Redbox.
- Configuration and Routing of call managers like CISCO
- Trouble shooting for missing or silent call records or CTIs on recorder and server side
- Managing configuration of switches Routers/Firewalls
- Configurations of Load balancers like F5
- Configured routers, switches, hubs and other telecommunications equipment to meet customer requirements.
- Performed maintenance of telecommunication systems by upgrading software, hardware components, and firmware versions.
- Raising and tracking of defects on Jira
- Collections of logs from different network elements for trace the complete flow of the call
Test Engineer
Alcatel Lucent
Bhopal
09.2010 - 06.2011
- Daily O&M activities like alarm monitoring; System Back-
up and prioritizes faults to meet customer demands - Daily checking utilization of POI's with all operators connected through PLMN and maintaining KPI
- Performed key role in MNP (Mobile number portability) implementation in circle
- LRN routing according to different call scenarios during MNP call
- Played key role in MNP (Mobile number portability) implementation in circle
Education
Bachelor of Science - Communication Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal, MP06.2008
Skills
- Test Automation: Robot Framework with Python, Test NG and Tosca
- WireShark (Network analyzer tool)
- SIP, RTPRTCP, SBC
- Automation scripting
- Debugging and Critical Thinking
- Defect monitoring
- Active participation in all Agile Ceremonies
- Software Manual Writing
- Scrum Methodology
- Bug Tracking : Jira, ALM,SDM and Zendesk
- Build & CI : GIT and Jenkins
- Quality Assurance Optimization
- Teamwork and Positive Attitude
- Key Performance Indicator Tracking
- Agile Methodology
- Continuous integration
- Functional Testing
- Test Reporting
Certification
- Scrum Alliance Certified Scrum Master
- Infosys SDET Certified
- Infosys certified DevOps professional
- Infosys certified Generic AI
- Infosys certified Agile Coach
- Infosys Automation Testing & tools Certification
- Tricentis Tosca Certification
Accomplishments
- Awarded as "Best Team" trice in TCS
- Awarded as "On the Spot" twice in TCS
- Awarded as "Key contributer" and "Insta Award" in Infosys
Languages
English
First Language
Affiliations
- Hosted events like All Hand Meet in Infosys
- Active participation on Team Bonding activities in collaboration with HR
- Initiated few motivation moves in the team like "Pat the back" , "The Big Bug"
- Initiated knowledge sharing sessions once in the week like Mindful Monday and Thoughtful Thrusday
Timeline
Technical Test Lead
Infosys
11.2022 - Current
Test Lead
Tata Consultancy Services
07.2011 - 10.2022
Test Engineer
Alcatel Lucent
09.2010 - 06.2011
Bachelor of Science - Communication Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya
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