Nikita Kawade

• Strong expertise in managing the Office 365 suite, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Power Platform.
• Proficient in the administration of user accounts, permissions, and licensing within Office 365, ensuring compliance with organizational policies.
• Extensive experience in troubleshooting and resolving issues related to email, collaboration platforms, and data synchronization.
• Demonstrated ability in implementing and managing Exchange Online environments, covering mailbox administration, mail flow, and security configurations.
• Skilled in configuring and maintaining SharePoint Online sites, libraries, lists, and permissions for enhanced collaboration and document management.
• Proficient in deploying and managing Microsoft Teams, including the configuration of channels, meetings, applications, and integrations.
• Solid understanding of data governance and compliance practices, including retention policies, eDiscovery, and DLP frameworks.
• Hands-on experience with Office 365 security features, such as Azure AD Conditional Access, MFA, and advanced threat protection measures.
• Familiar with PowerShell scripting to automate routine administrative tasks, and streamline bulk operations.

Key Projects

• Successfully migrated IronPort from on-premises to the Cisco Cloud.
• Executed the migration of Exchange 2016 to Exchange Subscription Edition.
• Implemented a complete SharePoint Online setup for operations in the China region.
• Led the tenant acquisition and migration project for KPIT, consolidating mailboxes into the ZS tenant.

• Successfully led the migration of the company's email system from on-premises Exchange Server to Exchange Online (O365), ensuring data integrity and minimal user disruption.
• Configured and managed AD Connect tool to maintain synchronization between on-premises Active Directory and Azure Active Directory.
• Provided expert-level Outlook troubleshooting, resolving a wide range of email and connectivity issues.
• Implemented email security measures, including spam filtering and data loss prevention (DLP) policies.
• Supported the setup and configuration of Outlook email accounts for new employees, ensuring seamless communication.
• Assisted in troubleshooting Outlook performance issues, add-in conflicts, and profile problems, resulting in improved user satisfaction.
• Collaborated with the IT team to optimize email infrastructure and maintain email server health.
• Actively participated in the management of PST and OST files, ensuring data accessibility and integrity.
• Assisted in the implementation of email security measures and user access controls.

• Assisted in the installation, configuration, and maintenance of Linux servers, ensuring optimal performance and security.
• Administered user accounts, including user creation, password resets, and access control.
• Collaborated with senior administrators to develop and implement shell scripts for automation of routine tasks, saving hours per week.
• Monitored system performance, analyzed logs, and resolved technical issues to minimize server downtime.
• Conducted routine software installations, updates, and patch management to keep systems up-to-date and secure.
• Contributed to security efforts by implementing firewall rules and performing system hardening procedures.
• Provided technical support to end-users, addressing Linux-related inquiries and issues.
• Assisted in troubleshooting hardware and software problems, resolving of issues on first contact.
• Collaborated with the IT team to document and maintain the knowledge base for Linux-related procedures and resolutions.
• Participated in basic network configuration tasks, including IP addressing and DNS setup.
• Assisted in maintaining accurate inventory records for hardware and software assets.