NIKHIL NAKHATE
IT INFRA MANAGER- INDIA
Mumbai
Summary
Dynamic and results-oriented IT Infrastructure Manager with over 13 years of experience in leading the design, deployment, and optimization of complex IT systems. Proven track record of successfully managing infrastructure projects, ensuring high availability, scalability, and security of critical systems. Adept at implementing best practices to streamline operations and enhance organizational efficiency. Skilled in team leadership, vendor management, and strategic planning. Excels in fostering cross-functional collaboration to achieve business objectives.
Overview
13
13
years of professional experience
2
2
Certifications
3
3
Languages
Work History
IT Infrastructure Manager - India
HRD Diamond Institute Pvt Ltd
Mumbai
09.2021 - Current
- Maintenance of Global IT infrastructure like Networks (SD-WAN/Routers/Switches/Firewall/Proxy), Servers (Hyper-V/Virutal Machines Cloud and On-Prem), Storage(Veeam Backup/IBM Tape Storage), and other critical systems(AD/DC/Exchange/App Servers/WSUS/File Server/Print Server/AV/IIS/SQL Database)
- Organization's Microsoft 365 Global Administrator tasks, Exchange Admin, User Admin, Teams Admin.
- Organization's Azure cloud services including VMs migration, configuration, Blob Storage and dependent services.
- System Administration tasks as user management, security, permissions, and backups, to ensure the integrity and availability of systems and data.
- Regular maintenance of organization's network infrastructure, including LANs, WANs, VPNs, and wireless networks, ensuring connectivity, performance, and security.
- Implementing DarkTrace, Cisco Spam Filter and maintaining security measures to protect the organization's IT assets from threats, vulnerabilities, and breaches.
- Developed and maintained disaster recovery plans and procedures with External Support Vendors.
- Collaborate with Global external vendors and service providers to procure IT infrastructure components, negotiate contracts, and ensure service level agreements (SLAs) are met.
- Manage budgets for IT infrastructure projects, hardware and software purchases, maintenance, and upgrades and resource allocation to meet current and future infrastructure needs.
- Lead a team of IT professionals, providing guidance, training, and support to ensure the team's effectiveness.
Senior System Engineer
AET Displays Ltd
12.2019 - 09.2021
- Implementing Windows Server Infrastructure (AD/File Servers/ AV/ WSUS)
- Enhanced security measures by designing and deploying effective firewall configurations.
- Rack Mounting of Physical Server’s and upgrading Firmware and setting up RAID.
- Hardening of Windows servers
- Participating in Internal Audits as per compliance
- Configuring Active Directory Group Policies as per the security vulnerabilities and user functioning
- Administration of Virtual Machines
- Maintaining SLA’s as per the ITIL standard
- Managing Windows Cluster nodes and its services.
- Configuring and working with IIS Webserver
- Troubleshooting and understanding on Network port connectivity issues
- AD Scripts for users and computer data
Information Technology Specialist
Delta Electronics India
02.2012 - 12.2019
- Installation and configuration of Windows 2008, 2012, 2012R2
- Creating and Managing Virtual Servers Using VMware vCenter
- Linux (RHEL) Installation, Configuration, Monitoring services
- Patching servers using SCCM as well as manual patch
- Maintenance of Physical Rack Servers in Data center for maintaining high uptime
- Monitoring Server Disk space, Service restart & Server restart Alerts in Monitoring Tools
- Administration of Symantec Antivirus server and updating of antivirus in servers
- Handling User Mailbox Creation, increasing mailbox quota size using exchange server
- Domain User Account creation, Password resets, providing access to shared folders as per request
- Handling Active directory for assigning Group policies in OU’s / User creation and for domain replication
- Handling Proxy server for providing Limited internet access for users in organization
- Handling and maintaining of Websites using IIS server
- Initiating and restoring of Backups (Daily/Weekly/Monthly)
- Performing Manual backups of SQL Database in day-to-day basis
- Maintaining Incident management and working on Incident tickets
- Performing Health Check of servers in maintenance window and sharing report with Higher Management
- Creating group policies and troubleshoot them if specific machine did not receive any policies
- Creation of DFS Namespace with specified File Quota’s
- Creation of backup Sub clients and its source content path
- Troubleshooting Issues related to thin client(N-computing) Devices
- Monitoring Servers using SolarWinds Monitoring tool
- Working on Tickets for User creation, Password resets, Adding IP in Firewall
- Coordinating with concerned teams to resolve issues regarding servers
- Working on Nexpose Vulnerability tool
- Coordinating with Dell Service if any issue occurred on Server Level. (Creating Incident request for server fault to Data center operation Team)
- Handling device up gradations, patching, Reboot, Monitoring
- Managing day to day operations in Data center for maintaining high uptime of customer service with customer database
Information Technology Support Specialist
DSM Infocom Pvt.Ltd
01.2011 - 01.2012
- Providing customers L1 remote services as per request
- During collocation commissioning coordination with feasibility team and program management team for customer requirement
- To provide support and coordinate with clients during PM (preventive maintenance) activity
- Maintaining Incident management
- Coordinating with concerned teams to resolve issues regarding network, clients,server etc.
Education
Microsoft Certified: Azure Administrator Associate -
Microsoft
04.2001 -
Certified Technology Specialist (CTS) -
Planar
04.2001 -
Second Year Bachelor of Commerce (SyB.com) -
Byramjee Jeejeebhoy College of Commerce
Mumbai, India 04.2001 -
Advanced Diploma In Computer Hardware & Networking -
Jetking
Mumbai 04.2001 -
Higher Secondary Certificate (HSC) -
Byramjee Jeejeebhoy College of Commerce
Mumbai, India 04.2001 -
Secondary School Certificate (SSC) -
Aryan Education Society High School
Mumbai, India 04.2001 -
Skills
Strategic Planning
MS Windows Server
Active Directory, SSL, DHCP, DNS
Team Leadership
Root Cause Analysis
Virtualization
Process Documentation
Infrastructure Management
Network infrastructure administration
Cloud services
Certification
Microsoft Certified: Azure Administrator Associate
Timeline
Microsoft Certified: Azure Administrator Associate
05-2024
IT Infrastructure Manager - India
HRD Diamond Institute Pvt Ltd
09.2021 - Current
Certified Technology Specialist (CTS)
05-2020
Senior System Engineer
AET Displays Ltd
12.2019 - 09.2021
Information Technology Specialist
Delta Electronics India
02.2012 - 12.2019
Information Technology Support Specialist
DSM Infocom Pvt.Ltd
01.2011 - 01.2012
Microsoft Certified: Azure Administrator Associate -
Microsoft
04.2001 -
Certified Technology Specialist (CTS) -
Planar
04.2001 -
Second Year Bachelor of Commerce (SyB.com) -
Byramjee Jeejeebhoy College of Commerce
04.2001 -
Advanced Diploma In Computer Hardware & Networking -
Jetking
04.2001 -
Higher Secondary Certificate (HSC) -
Byramjee Jeejeebhoy College of Commerce
04.2001 -
Secondary School Certificate (SSC) -
Aryan Education Society High School
04.2001 -
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