Nikhil S Deshmukh
Database Administrator
Navi Mumbai
Summary
Results-driven Database Administrator & Automation Engineer with expertise in SQL Server (On-Prem & Azure SQL), MongoDB, and MySQL. Proven success in performance tuning, HA/DR, automation, and enterprise-scale monitoring. Skilled in AI-assisted PowerShell scripting, CI/CD pipelines (LiquiBase, GitHub), and Splunk JSON/API integrations to deliver proactive insights and minimize downtime. Adept at managing hybrid and cloud database infrastructures, streamlining operations, and enabling operational excellence through innovative automation solutions.
Cloud technology professional prepared to leverage extensive experience in cloud infrastructure support. Known for addressing and resolving technical challenges efficiently, contributing to system reliability. Focused on team collaboration and adaptability to meet evolving demands, with expertise in cloud platforms and customer service.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Cloud Support Engineer
ACCENTURE
06.2023 - Current
- Provide Azure database operations and cloud support for SQL Server (on-prem/Azure), MongoDB, Atlas, and MySQL environments.
- Enhance infrastructure automation using PowerShell, Terraform, and ansible for daily operations and disaster recovery.
- Automate database reports, inventory, and backup/restore solutions; integrate outputs with Splunk (via HEC/JSON).
- Provided Liquibase L1 support for GitHub-based code deployments on PostgreSQL databases, ensuring smooth release execution, and issue resolution.
- Configure and maintain high availability (Always On, Geo-Cluster), and DR strategies for enterprise data workloads.
- Conducted client calls and presented insights through PPTs and graphical reports, while serving as on-call Manager on Duty (MOD) during weekends.
- Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
- Conducted training sessions for junior team members and new hires, fostering a culture of continuous learning and skills development.
Tech Lead
COGNIZANT TECHNOLOGY SOLUTIONS (CTS)
05.2022 - 06.2023
- Perform the operational support, maintenance, and optimization for (MSSQL and Oracle) databases infrastructure.
- Owns the customer problems through effective diagnosis and provides solutions.
- Proactively handling high-priority and escalation support cases to provide a good customer experience, along with client coordinations.
- Provide training and mentoring for the other DB team members, consisting of seven members.
- Database reports, automation through PowerShell, and patching through the IBM BigFix tool.
- Performs configuration, installation, migrations, refresh, DR drills, and other DB-related activities.
- Provide an initial assessment and a possible solution for production issues.
- Mentored junior developers, fostering a culture of continuous learning and skill improvement.
- Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
Associate DBA Consultant
CAPGEMINI TECHNOLOGY
08.2019 - 04.2022
- Manage SQL Server (2008 R2–2019), IBM, and Azure SQL DBs (IaaS/PaaS, Managed Instances, Elastic Pools, VMs).
- Configure HA/DR: WSFC, Always On, Log Shipping, Geo-Clusters.
- Handle migrations, upgrades, backups, restores, DR, and performance tuning.
- Automate maintenance with SQL Agent jobs, and monitor via Tivoli and EMC NetWorker.
- Install, cluster, and manage failover in enterprise environments.
- Lead PO incidents, projects, and SLA-driven operations.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Database/Technical Support Associate
ICRA ONLINE LTD
03.2018 - 08.2019
- Managed SQL Server (2005–2016) installs/upgrades, instance setup, database creation, security, backups, restores, and migrations.
- Resolved DB issues: updates, SP execution, patching, connectivity, and performance tuning (rebuilds, re-indexing, SP/function optimization).
- Debugged frontend and backend application errors, and handled app and database installations.
- Managed ITSM cases, escalations, and release documentation.
- Communicated effectively with non-technical customers, translating complex concepts into easily understandable language.
Technical Analyst
MAXVAL TECHNOLOGIES PVT LTD
05.2015 - 06.2017
- Performed UAT testing to validate system configurations and readiness.
- Created and reviewed user logins and tables in UAT environments to support testing activities.
- Tested Bluebook's CRM portal, logged issues, and verified functionality against business requirements.
- Maintained and updated CRM data for accuracy and consistency.
- Reviewed project phases (Pre-design, Design, Bidding) for the U.S. Commercial construction projects.
- Evaluated and documented bid-related materials, including Bid Notices, for quality and completeness.
- Provided exceptional support for end-users by addressing technical concerns, reducing downtime, and improving user experience.
Education
Bachelor of Science - Information Technology (IT)
Mumbai University
Mumbai, India 04.2001 -
Skills
Cloud & Infrastructure: Microsoft Azure (VMs, SQL Database, Migration Services, Networking), Amazon EC2
DevOps & CI/CD: Liquibase (L1 Support), GitHub, automated DB deployment & migration
Databases: MS SQL Server (2008R2–2022), Azure SQL, Oracle 12c, MongoDB Atlas, MySQL, IBM SolidDB
undefinedCertification
Azure Database Administration (DP-300) by Microsoft
Timeline
Cloud Support Engineer
ACCENTURE
06.2023 - Current
Tech Lead
COGNIZANT TECHNOLOGY SOLUTIONS (CTS)
05.2022 - 06.2023
Associate DBA Consultant
CAPGEMINI TECHNOLOGY
08.2019 - 04.2022
Database/Technical Support Associate
ICRA ONLINE LTD
03.2018 - 08.2019
Technical Analyst
MAXVAL TECHNOLOGIES PVT LTD
05.2015 - 06.2017
Bachelor of Science - Information Technology (IT)
Mumbai University
04.2001 -