SASE Solutions: Zscaler/ Palo Alto
Nikhil Vaidya
Cyber Security
Pune
Summary
I am a highly motivated Cyber Security Specialist with over 11+ years of experience in providing high-level support to international clients. My expertise lies in the implementation and support of various Cyber Security products and services. I possess exceptional communication skills and can work independently or collaboratively within a team, demonstrating a proven ability to handle complex situations effectively
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Senior Associate
Cognizant Technology Services
07.2023 - Current
- - Working in Zscaler Hypercare 18/5 support team
- - Troubleshooting/Configuration on security measures for ZTNA and HyperCare Support for ZIA/ZPA/ZDX
- - Risk Assessment and Micro Segmentation of the workloads
- - Analysis of ZCC Logs and handling Major Zscaler issues
- - Threat Analysis using Zulu and other Security tools like Virus Total
- - IOC/Malicious URL/Hash blocking/Sandbox Scanning Rules on Zscaler to minimize the risk of data breach
- - Solution Engineering for ZPA/ZIA
- - Zscaler ZIA policies to enforce web access control, data loss prevention, and cloud application visibility
- - Zscaler ZPA to enable secure access to internal applications for remote and mobile users
- - Utilized Zscaler ZPA's analytics and logging capabilities to monitor user access, investigate incidents
- - Collaborated with cross-functional teams/Zscaler SMEs/Zscaler vendor
- A technology company providing IT services and solutions
Technical Lead-Network Security
CBNITS India Private Limited
09.2022 - 06.2023
- - Working with Palo Alto Networks on Prisma Access NOC
- - Configuration/troubleshooting explicit proxy/FaaS/GPaaS/ZTNA
- - Worked on Palo Alto firewalls/ S2S/Access VPN
- - Worked on AIOPS/SRE Tool/XSOAR technology
- - Used Terraform codes to push configuration on firewalls/cloud
- Provider of IT services including network security solutions
- Handling Major outages
Deputy Technical Specialist
Hexaware Technology
09.2021 - 09.2022
- - Involved in DC Migration team for security and cloud implementation
- - Worked on F5 LTM/GTM, Palo Alto with Panorama
- - Azure Infrastructure service deployments including Palo Alto/fortigate firewall deployment
- - Handled internal and external Load balancers/NSGs/S2S tunnel on Azure
- Global provider of IT and consulting services
- Handling major outages.
Specialist
Birlasoft Ltd
02.2021 - 09.2021
- - Managed 3 On-Prem to Azure/GCP Cloud Migrations/ Hybrid connectivity
- - Acted as Palo Alto/Fortigate firewall SME for 4 projects.
- - Worked on F5 LTM & NSX-VMware Cloud Director
- - Implemented Cloud CSPM/CWPP for clients on Palo Alto cloud/MS defender for cloud
- Company specializing in IT services and solutions
Sr. Engineer
NTT Ltd
06.2019 - 01.2021
- - Worked on customer migrations/Implementations/Upgrades on Palo Alto/Fortigate/Cisco FTD FMC including Cloud firewalls
- - Managed Azure LBs/NSGs & ASGs/transit gateways/traffic manager/ExpressRoute
- - Implemented Cisco routers & switches, LoadBalancers in a hybrid cloud environment
- Global datacenter service provider
- Led cross-functional team for successful completion of multiple large-scale projects, ensuring timely delivery within budget constraints.
- Determined equipment failure root cause and implemented solutions.
Associate Consultant
CapGemini
10.2016 - 06.2019
- - Configured and troubleshot LAN/WAN technologies in Capgemini Global NOC
- - Resolved day-to-day LAN/WAN/Firewall related issues
- - Implemented Cisco routers & switches with various protocols
- A global consulting firm providing professional services
Sr. NOC Engineer
Intech online private ltd
04.2014 - 10.2016
- - Configured and troubleshot LAN/WAN technologies
- - Managed Router-switch upgrades, migrations, and maintenance
- - Handled broadband network and working with OTT technologies
- Internet service provider and managing network path upgrades and maintain uptime of Broadband as well as Enterprise customers
Education
Bachelor of Engineering - Computer Engineering
University of Mumbai
Mumbai, India 04.2001 -
Skills
Team leadership
Issue troubleshooting
Multitasking and organization
Team supervision
Quick Learner
Creative problem solving
Accomplishments
- Data Breach PreventionReduced data breach risk by 35% using sandbox scanning rules.
- Prisma Access UptimeAchieved 99.9% uptime in Prisma Access NOC configurations.
- Cloud Migration LeaderLed cloud migration projects resulting in 20% improved performance.
- Network Issue ResolutionResolved 95% of network issues in global NOC within 24 hours.
Certification
Advance Executive program in Cyber Security
Interests
Firewalls: Palo Alto /Fortigate/FTD
Cloud Security: Native DDos WAF
AI Security- AI SPM/CSPM/CWPP
Timeline
AZ-500
01-2026
Advance Executive program in Cyber Security
06-2024
Senior Associate
Cognizant Technology Services
07.2023 - Current
Technical Lead-Network Security
CBNITS India Private Limited
09.2022 - 06.2023
Deputy Technical Specialist
Hexaware Technology
09.2021 - 09.2022
Specialist
Birlasoft Ltd
02.2021 - 09.2021
Sr. Engineer
NTT Ltd
06.2019 - 01.2021
Associate Consultant
CapGemini
10.2016 - 06.2019
Sr. NOC Engineer
Intech online private ltd
04.2014 - 10.2016
Bachelor of Engineering - Computer Engineering
University of Mumbai
04.2001 -