Nilesh Patel
Shahada
Summary
Proven IT Team Lead at Public Works Department Special Project, adept in enhancing software performance and security through meticulous code reviews and regular audits. Skilled in fostering teamwork and collaboration, significantly improving project workflows. Excelled in customer support and technical troubleshooting, ensuring stakeholder satisfaction and system reliability. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
7
7
years of professional experience
Work History
IT Team Lead
Public Works Department Special Project
02.2023 - Current
- Optimized software performance with thorough code reviews and debugging techniques.
- Championed IT best practices through effective communication, training sessions, and workshops for non-technical staff members.
- Established strong relationships with stakeholders across various departments by providing exceptional support during projects or crisis situations alike.
- Enhanced team productivity by implementing agile methodologies and streamlining project workflows.
- Improved security measures by conducting regular audits, implementing best practices, and updating policies as needed.
- Reduced system downtime through proactive monitoring, identifying potential issues, and timely resolution of incidents.
- Implemented data backup protocols for disaster recovery preparedness, ensuring minimal loss of information during unexpected events.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Enhanced surveillance system efficiency by conducting regular maintenance checks and upgrades on existing installations.
- Improved client security by installing and maintaining CCTV systems in residential and commercial properties.
IT Engineer
Sahakar Global Ltd
09.2017 - 02.2023
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Completed projects within budget constraints through careful planning and resource management.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
Education
Computer Hardware And Networking Professional - Computer Hardware And Networking
Jetking
NashikScience - HSC Science
PSGVP
Shahada, IndiaSSC - SSC
SVPVV
Mumbai, IndiaBachelor in Computer Science - Computer Science
IIME
Delhi, India07.2017
Skills
- Customer Support
- Network Administration
- Teamwork and Collaboration
- Microsoft Windows and Office
- Problem-Solving
- Time Management
- Multitasking
- Organizational Skills
- Self Motivation
- Troubleshooting Network Issues
- Technical Troubleshooting
Additional Information
I Work on Big Project as Mention Below
1) Hyedrabad Outer Ring Road Toll Plaza (Telangana)
2) Chennai Airport (Tamilnadu)
3) Khandi Obri Toll PLaza ( Rajasthan)
4) Three House Playgroup School (Pan India) as Sub Contract
5) Pamawelin Toll Plaza (Assam)
6) Panikholi Toll Plaza & Pipli Toll Plaza (odisha)
7) Akhepura Toll Plaza (Rajasthan)
8) Baghan Toll Plaza (Haryana)
9) Ahemdabad Airport ( Gujrat)
10) Nemali Toll Plaza ( Taminlnadu)
11) Koyembedu Truck Terminal (Chennai)
12) Tasawade and Kini Toll Plaza ( Maharastra)
13) Karodi Toll Plaza (Maharastra)
14) Patanswangi Toll Plaza (Maharastra)
15) Amritsar Airport (Punjab)
16) Dankuni Toll Plaza (Westbangal)
17) Dhoki Toll Plaza ( Maharastra)
18) Sion-Panvel Toll Plaza Pwd Special Project (Maharastra) On Going
19)Agnampudi Toll Plaza (Andrapradesh)
20) Udaipur Market Yard Parking (Rajasthan)
This Project i completed with all requirement like System setup, Networking , Server Installation , User Fare Display Installation , CCTV Installation, Automatic Vehicle Classification and Automatic Beerier Installation and Maintenance as Clint requirement and install Ticket based Software and Support 24*7
Timeline
IT Team Lead
Public Works Department Special Project
02.2023 - Current
IT Engineer
Sahakar Global Ltd
09.2017 - 02.2023
Computer Hardware And Networking Professional - Computer Hardware And Networking
Jetking
Science - HSC Science
PSGVP
SSC - SSC
SVPVV
Bachelor in Computer Science - Computer Science
IIME
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