NIRAJ PAWAR
FOOD AND BEVERAGE ASSOCIATE
Nandurbar
Summary
Dynamic Food and Beverage Associate with proven expertise in enhancing customer satisfaction and increasing sales, as demonstrated at Taj Hotel. Skilled in POS system operation and cross-functional teamwork, I excel in creating a safe and enjoyable dining experience. My background includes streamlining processes for efficiency and accuracy, contributing to significant improvements in order accuracy and customer service.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Food and Beverage Associate
Taj Hotel
Bhopal
11.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Increased beverage sales through expert product knowledge and suggestive selling techniques catered to individual tastes preferences.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
Food and Beverage Associate
Le Meridien
Mahabaleshwar
03.2023 - 11.2023
- Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
- Streamlined order-taking process by implementing an efficient system that reduced errors and improved guest satisfaction rates.
- Contributed ideas towards potential improvements within the restaurant''s operations based on firsthand experiences working alongside colleagues and serving guests.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Trainee
W Goa
Vagator
07.2021 - 11.2021
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Interacted with customers under supervision to support operational objectives.
Education
Bachelor of Science - HOSPITALITY STUDIES
UEI GLOBAL
Pune, India 10.2019 - 05.2022
HSC - HIGHER SECONDARY CERTIFICATE
J.G.NATAWADKAR
Nandurbar, India 06.2016 - 02.2017
SSC - Secondary SCHOOL CERTIFICATE
EKLAVYA VIDYALAYA
Nandurbar, India 06.2014 - 03.2015
Skills
Staff supervision
Allergen awareness
Order accuracy
Cash handling proficiency
Inventory management
Teamwork and collaboration
Customer satisfaction
Timeline
Food and Beverage Associate
Taj Hotel
11.2023 - Current
Food and Beverage Associate
Le Meridien
03.2023 - 11.2023
Trainee
W Goa
07.2021 - 11.2021
Bachelor of Science - HOSPITALITY STUDIES
UEI GLOBAL
10.2019 - 05.2022
HSC - HIGHER SECONDARY CERTIFICATE
J.G.NATAWADKAR
06.2016 - 02.2017
SSC - Secondary SCHOOL CERTIFICATE
EKLAVYA VIDYALAYA
06.2014 - 03.2015
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