Nishat Shaikh
MUMBAI
Summary
Dynamic SR Supply Chain Manager with a proven track record at Onnovo Biosciences, adept at optimizing supply chain operations and enhancing vendor relationships. Skilled in data analysis and negotiation, I successfully implemented cost reduction strategies, achieving significant savings while improving customer service and team performance.
Overview
9
9
years of professional experience
Work History
SR SUPPLY CHAIN MANAGER & OPERATIONS MANAGER
ONNOVO BIOSCIENCES INDIA PRIVATE LIMITED
MUMBAI
04.2025 - Current
- Developed supply chain strategies to enhance operational efficiency.
- Managed vendor relationships to ensure timely delivery of materials.
- Oversaw inventory management processes for optimal stock levels.
- Implemented cost-saving initiatives throughout the supply chain.
- Led cross-functional teams to streamline logistics operations.
- Analyzed market trends to inform procurement decisions and strategies.
- Trained and mentored junior staff on supply chain best practices.
- Analyzed data from multiple sources to identify trends and develop action plans to address issues or opportunities related to the supply chain.
- Conducted regular reviews of supplier performance metrics and negotiated contracts as needed.
- Created training materials for staff on best practices related to inventory management, purchasing processes, cycle counts and other operational tasks.
- Developed and implemented strategies to optimize supply chain operations, reduce costs and improve customer service.
- Identified areas of improvement within the organization's existing supply chain models by conducting gap analysis against industry benchmarks.
- Maintained records of past transactions including purchase orders, invoices, for audit purposes.
- Monitored shipping schedules, resolved discrepancies between purchase orders and invoices, and coordinated returns when necessary.
- Negotiated long-term contracts with suppliers that provided favorable terms while still meeting organizational objectives.
- Utilized enterprise resource planning systems to manage all aspects of the supply chain process including procurement, production scheduling, warehousing and transportation logistics.
- Established relationships with key stakeholders in the company's global supply network to ensure compliance with corporate policies and procedures.
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Identified and rolled out both short- and long-term supply chain plans while optimizing procedures to decrease annual expenses.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Kept supply and demand in balance to support production goals and optimize volume.
- Increased profits related to supply chain operations plan and exceeded established goals.
- Led team development and training initiatives, enhancing supply chain competency and performance.
- Ensured compliance with regulatory requirements and industry standards across all supply chain processes.
- Coordinated product launches, ensuring supply chain readiness to support market entry strategies.
- Developed and implemented supply chain strategies to reduce costs and improve efficiency.
- Reviewed and updated supply chain practices in accordance with new or changing environmental policies, standards and regulations.
- Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
LOGISTICS & SALES MANAGER
SAHASTRAA EXPORTS PVT LTD
09.2020 - 04.2023
- Worked as assistant to the director , under his guidance learned export business and started with- Bangladesh , Mombasa, Colombo , Dubai , Saudi , Iran.
- Payments terms worked - FOB / CFR/ CIF / EX-WORKS / ETC.
- Assisted in the development of marketing materials to promote services effectively within targeted industries.
- Developed long-lasting relationships with key clients, leading to increased sales and repeat business.
- Managed a team of sales representatives, setting goals and monitoring performance to drive success.
- Conducted market research to identify potential customers and increase sales opportunities.
- Streamlined shipping and transportation processes for greater efficiency and customer satisfaction.
- Negotiated favorable contract terms with suppliers, resulting in reduced costs and improved profit margins.
- Analyzed competitor offerings to identify areas of opportunity for growth and differentiation in the market.
- Developed targeted sales strategies for specific regions or industries, increasing revenue in previously untapped markets.
- Expanded client base through strategic networking at industry events and trade shows.
- Enhanced communication between departments for better coordination in the delivery process.
- Organized company-wide trainings to improve staff knowledge of industry trends and best practices in logistics sales.
- Provided exceptional customer service, addressing concerns promptly and maintaining client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Arranging the logistics to meet shipping deadlines and liaise with shipping agents and port agents on necessary documentation
- Planning and managing logistics, warehouse, transportation and customer services
- Directing, optimizing and coordinating full order cycle till the end
- Liaising and negotiating with suppliers, manufacturers and consumers
- Keeping track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Resolving any arising problems or complaints from the customers, suppliers, manufactures
- Comply with laws, regulations and ISO requirements
- Supervise & co-ordinate with export & import team to execute timely shipments
- Building business relationships with current and potential clients
- Negotiating sales deals with customers and following up on a regular basis
- Manage orders, contracts, and original documentation for exports
- Liaise with customers on payments as well as address shipping or quality issues to maintain a strong business relationship.
CABIN CREW
QATAR AIRWAYS
06.2019 - 08.2020
- Worked as a Cabin crew for Qatar airways flew on Boeing & Airbus 777-300- 800- 900/787/350/330/320/321/319 aircraft type and completed all my Drills and Evacuation procedures
- Trained on Safety, Security of passengers, First Aid and applied the safety & First aid techniques during Emergencies
- Conducted safety checks of air craft equipment's for safe flight
- Checked supplies for passengers and crew
- Prepared self to face any in flight emergencies (evacuations, medical emergencies, etc.)
- Performed safety demonstrations for passengers
- Made announcements over intercom to update passengers
- Stayed alert at all times and ready to respond to safety concerns
- Served in-flight food, including 5 course menu to business class customers
- Effectively anticipating and promptly responding to passenger request and staff needs
- Providing quality assurance reports to ensure the best levels of safety are maintained
- Completing Dispatch Paperwork and Flight forms
- Evaluating the performance of all assigned staff (4/5 crew members per flight) Ensure safety, security and comfort of passengers on board
- Administer first aid in medical emergencies and help sick passengers
- Take action in event of emergencies on board
- Selling and proper accounting of duty free products
- Carryout other duties as assigned by the cabin services department
- Licensed and trained on the Boeing & Airbus 777-300- 800- 900/787/350/330/320/321/319 aircraft type
- Informed and educated passengers on any unforeseen circumstances
- Ensured that all essential supplies are on board
- Ensured safety of passengers during take-offs, landing and emergencies
- Assisted the flight and ground crews
- Checked the condition of the aircraft cabin
- Sold and marketed products of different companies during flight
- On international layovers, increased familiarity with many countries and discovered how to interact with people from different cultures
- Improved ability to adapt to different team dynamics while working with individuals from varied backgrounds, goals and age groups
- Became a more effective communicator while adding customer service and conflict resolution experience
- Trained in First Aid and CPR
- Served upwards of 100 customers per night with a coordinated team
- Handled any customer grievances and resolved them in the best way possible
CABIN CREW
JET AIRWAYS
05.2018 - 05.2019
- Worked as a Cabin crew for jet airways flew on Boeing 777-300- 800- 900 aircraft type and completed all my Drills and Evacuation procedures
- Trained on Safety, Security of passengers, First Aid and applied the safety & First aid techniques during Emergencies
- Conducted safety checks of air craft equipment's for safe flight
- Checked supplies for passengers and crew
- Prepared self to face any in flight emergencies (evacuations, medical emergencies, etc.)
- Performed safety demonstrations for passengers
- Made announcements over intercom to update passengers
- Stayed alert at all times and ready to respond to safety concerns
- Served in-flight food, including 5 course menu to business class customers
- Effectively anticipating and promptly responding to passenger request and staff needs
- Providing quality assurance reports to ensure the best levels of safety are maintained
- Completing Dispatch Paperwork and Flight forms
- Evaluating the performance of all assigned staff (4/5 crew members per flight) Ensure safety, security and comfort of passengers on board
- Administer first aid in medical emergencies and help sick passengers
- Take action in event of emergencies on board
- Selling and proper accounting of duty free products
- Carryout other duties as assigned by the cabin services department
- Licensed and trained on the Boeing 777-300- 800- 900 aircraft type
- Informed and educated passengers on any unforeseen circumstances
- Ensured that all essential supplies are on board
- Ensured safety of passengers during take-offs, landing and emergencies
- Assisted the flight and ground crews
- Checked the condition of the aircraft cabin
- Sold and marketed products of different companies during flight
- On international layovers, increased familiarity with many countries and discovered how to interact with people from different cultures
- Improved ability to adapt to different team dynamics while working with individuals from varied backgrounds, goals and age groups
- Became a more effective communicator while adding customer service and conflict resolution experience
- Trained in First Aid and CPR
- Served upwards of 100 customers per night with a coordinated team
- Handled any customer grievances and resolved them in the best way possible
CABIN CREW
GOAIR AIRLINE
03.2017 - 01.2018
- Worked as a Cabin crew for Go air flew on Airbus 320 & 321 aircraft type and completed all my Drills and Evacuation procedures
- Trained on Safety, Security of passengers, First Aid and applied the safety & First aid techniques during Emergencies
- Conducted safety checks of air craft equipment's for safe flight
- Checked supplies for passengers and crew
- Prepared self to face any in flight emergencies (evacuations, medical emergencies, etc.)
- Performed safety demonstrations for passengers
- Made announcements over intercom to update passengers
- Stayed alert at all times and ready to respond to safety concerns
- Served in-flight food, including 5 course menu to business class customers
- Effectively anticipating and promptly responding to passenger request and staff needs
- Providing quality assurance reports to ensure the best levels of safety are maintained
- Completing Dispatch Paperwork and Flight forms
- Evaluating the performance of all assigned staff (4/5 crew members per flight) Ensure safety, security and comfort of passengers on board
- Administer first aid in medical emergencies and help sick passengers
- Take action in event of emergencies on board
- Selling and proper accounting of duty free products
- Carryout other duties as assigned by the cabin services department
- Licensed and trained on the Airbus 320 & 321 aircraft type
- Informed and educated passengers on any unforeseen circumstances
- Ensured that all essential supplies are on board
- Ensured safety of passengers during take-offs, landing and emergencies
- Assisted the flight and ground crews
- Checked the condition of the aircraft cabin
- Sold and marketed products of different companies during flight
- On international layovers, increased familiarity with many countries and discovered how to interact with people from different cultures
- Improved ability to adapt to different team dynamics while working with individuals from varied backgrounds, goals and age groups
- Became a more effective communicator while adding customer service and conflict resolution experience
- Trained in First Aid and CPR
- Served upwards of 100 customers per night with a coordinated team
- Handled any customer grievances and resolved them in the best way possible
Education
Bcom. - Commerce
Tolani College of Commerce
Mumbai H.S.C - Commerce
SM Shetty College
Mumbai S.S.C -
Divine Child High School
Skills
- Good communication skills
- Handling responsibilities
- Managing tasks
- Analytical Skill
- Teamwork
- Negotiation
- Customer service
- Team oversight
- Supply chain coordination
- International trade expertise
- Office administration
- Sales
- Multitasking Abilities
- Effective communication
- Task prioritization
- Problem-solving abilities
- Decision-making
- Problem-solving
- Customer assistance
- Shipment scheduling
- Customer support
- Supply chain optimization
- Vendor management
- Inventory control
- Cost reduction strategies
- Data analysis
- Logistics coordination
- Customer relationship management
- Training and mentoring
- Global sourcing
- Logistics optimization
- Supplier negotiation
- Logistics management
Personal Information
Timeline
SR SUPPLY CHAIN MANAGER & OPERATIONS MANAGER
ONNOVO BIOSCIENCES INDIA PRIVATE LIMITED
04.2025 - Current
LOGISTICS & SALES MANAGER
SAHASTRAA EXPORTS PVT LTD
09.2020 - 04.2023
CABIN CREW
QATAR AIRWAYS
06.2019 - 08.2020
CABIN CREW
JET AIRWAYS
05.2018 - 05.2019
CABIN CREW
GOAIR AIRLINE
03.2017 - 01.2018
Bcom. - Commerce
Tolani College of Commerce
H.S.C - Commerce
SM Shetty College
S.S.C -
Divine Child High School