NISHI SUREKA
Lead Consultant
Mumbai
Summary
Transformational Lead Consultant with 15 years in Strategy & Advisory within Payments & Technology, specializing in modernization for banks and financial institutions. Expertise includes authoring influential whitepapers on Payment trends and AI payment innovations and Emerging Technologies, partnering with CXOs to craft future-of-payments roadmaps. Proven success in delivering comprehensive advisory and developing strategic proposals to drive client acquisition and growth.Results driven Payment modernization,Thought Leadership and Innovation is the key metrics.
Overview
19
19
years of professional experience
Work History
Business Consultant (Senior Management) Presales and Solutioning
Tata Consultancy Services
03.2024 - Current
- Modernized payment systems to enhance transaction efficiency and customer experience
- Focus on Consumer Payment-Real Time Payment, Overlay solutions, User journey
- Focus on Payment across domains viz Retail, Travel, Hospitality, Banking, Insurance etc., building POVs, business case, user journeys
- Focused on consumer payment solutions including real-time payments and overlay solutions, optimized user journey
- AI Led innovations on ‘Future of Payments’
- Documented white papers and points of view, ideated and presented future payment solutions
- New Ideas proposition, Documenting POVs, Whitepaper
- Straight through Processing of Payments
- Implemented nexus framework for improved payment processing
- Strong hold on basic payment methods UPI (& its products), Credit Cards, Wallets, Loyalty/Rewards
- Specialized in retail and consumer payments landscape
- Conducted market analysis to identify growth opportunities, informing client decision-making and strategy formulation.
Consultant
PwC India
09.2021 - 02.2024
- executed payment transformation initiatives
- Produced in-depth whitepapers addressing critical issues and solutions. Compiled documentation that streamlined workflows and improved accessibility of information. Drafted informative whitepapers showcasing expertise in relevant subjects.
- rfp requirements documentation
- engaged in diverse projects aimed at payment modernization
- Enhanced complete application and payment journey
- Engineered comprehensive strategies for transitioning from FIN MT to MX standards for CHAPS T2 and SWIFT.
Functional Consultant
HDFC Bank
01.2020 - 08.2021
- sector: retail banking (payments, savings accounts, and fixed deposits)
- position / title: manager
- Engaged in core banking application ‘Flexcube’ and directed improvements across modules like CASA, TD loans, and settlement and payments.
- Facilitated efficient project planning, focusing on milestone tracking and strategic allocation of resources. Oversaw resource allocation processes, maximizing productivity across multiple projects. Maintained rigorous tracking of project milestones to support timely completion.
- Led cross-functional teams to develop and implement strategic solutions for client challenges.
- Analyzed data trends to deliver actionable insights and improve decision-making processes.
- Facilitated workshops and training sessions to enhance client capabilities and engagement.
- Developed project plans, ensuring alignment with client objectives and compliance standards.
- Streamlined operational processes, resulting in increased efficiency and reduced costs for clients.
- Mentored junior consultants, fostering professional development and knowledge sharing within the team.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Consultant (Payment and Customer Transformations)
Nucsoft Limited
09.2016 - 12.2019
- Sector: BFSI
- Delivered project management, testing, and business analysis functions to support successful project outcomes
- Analyzed current processes and practices, suggesting improvements and defining processes.
- Working and delivering functions as project manager, test manager, and business analyst
- Ensured effective management of project phases including planning, execution, and delivery
- Developed wireframes to enhance user experience and design clarity
Consultant
Capgemini
10.2010 - 04.2012
- Sector: Insurance
- Designed functional specifications as per client requirements-Insurance Products (retirement, investment products, addition of riders)
- Developed execution, authoring, and strategy plans to align project deliverables with client objectives
- Led a team of testers to ensure quality assurance in software development projects.
- Gathered requirements for test cases using quality center, ensured traceability to requirements, and created test sets for comprehensive testing
- Performed integration testing, regression testing system testing, and black-box testing
Junior BA
VSM Software
01.2008 - 09.2010
- Sector: Core Banking
- Collaborated with Oracle Financial Software Services Limited and Barclays Bank on Flexcube core banking application
- Executed functional testing for key Flexcube modules (CASA, TD, Loans, Payments), ensuring quality enhancements for Indian and overseas banks
- Documented functional specification documents for key projects.
- Reported and tracked bugs in software applications
- Managing complete life cycle of the projects
- Completed internship and secured placement in relevant field
Education
MBA - Finance
Institute of Finance & International Management (AICTE)
Bangalore01-2008
Skills
Digital payments expertise
Payment Strategy Development
Presentation skills
Business analysis
Business planning
Project management
Digital Payment Innovations
Timeline
Business Consultant (Senior Management) Presales and Solutioning
Tata Consultancy Services
03.2024 - Current
Consultant
PwC India
09.2021 - 02.2024
Functional Consultant
HDFC Bank
01.2020 - 08.2021
Consultant (Payment and Customer Transformations)
Nucsoft Limited
09.2016 - 12.2019
Consultant
Capgemini
10.2010 - 04.2012
Junior BA
VSM Software
01.2008 - 09.2010
MBA - Finance
Institute of Finance & International Management (AICTE)