Nivetha Shanmugasundaram

Test Analyst with 8 years of experience designing and implementing quality assurance tests. Evaluated test objectives to develop and implement test procedures optimized for relevant results. Reported on test results and suggested interpretations relevant to product applications and further test development. Oriented towards streamlining testing and reporting processes to lower costs and optimize production efficiency.

• Good knowledge over Telecommunication service system OSS (Operational Support System).
• Exposure to the journeys covering the Service delivery, Order management and Billing systems.
• Skilled in Testing phases such as Test Planning and Strategy, Test Design, Test Scenario and Test case preparation, Mapping Business requirements to the documented Test scenarios and Test cases, Test Execution – Functional and Regression testing, Defect Management via HP QC/ALM, Test Closure and Sign off, User Acceptance Testing.
• Gained good knowledge about Telecom products and components involved in testing and have to ability to learn various other applications under different domains.
• Good communication skills, Plan and Professional documentation skill with clear understanding.

• Performed test execution as well as managed overall sprint deliveries of test requirements including coordination of user acceptance and regression test deliverables.
• Prepared the required data for Testing Initiation, Test Execution, Defect Identification across all the E2E Systems in Functional and Regression Testing.
• Handled Defect triage calls with Component teams & clients and Defect Integration calls for Quick issue resolution for testing without hindrance.
• Prepared the sign off reports for main releases and maintenance drops capturing the Proven/Non proven functionalities, Caveats/Condition, Open defects, Risk Statement if any, Recommendation to Users.
• Handled Delayed Deployment stories component wise, Ad-hoc request from Client to delivery Critical requirements needing a non-release based Live deployment proactively
• Active participation in DRT, CA and CFT calls and get to know clearly about the detailed requirements of the New functionality and highlighting the design related queries & issues during the CFT phase.
• Collected requirements, analyzed customer experience stories, estimated test points, and framed High Level scenarios based the requirements for the New functionalities along with test cases and test scripts for Components involved.
• Provided High level scenarios walkthrough and obtaining Signoff for the same from the Operational users.
• Provided Test Results walk through to business stakeholders and sought their confidence in deploying the Functional code to Live.
• Have assisted in Service Improvement and Service Delivery activities by designing the Reference manuals to be followed by Tester community and Testing Velocity improvements and achieved Client satisfaction.

• Supervised team of 8 test members.
• Achieved [Result] through effectively helping with [Task].
• Achieved [Result] by completing [Task] with accuracy and efficiency.

TOSCA AS1 and AS2