Noman Khan

"Mercer" Acquired by "Aptia Group Ltd", Pune, India

• Experienced Senior Analyst in the UK Pension and Retirement domain, with expertise in managing Defined Benefit (DB) and Defined Contribution (DC) schemes
• Skilled in handling retirement, death, and transfer-related payments, including disinvestment of DC benefits
• Proficient in calculating pension forecasts, lump sums, and payouts for early leavers, as well as preparing quotations for DB and DC schemes
• Manage daily operations and volume for offshore teams while serving as an effective liaison between internal and external stakeholders
• Specialist in retirement processes with strong knowledge of Guaranteed Minimum Pension (GMP), manual and automated calculations, Barber adjustments, and the leavers process
• Experienced in setting up pensioner payroll records, reconciling member payments, and identifying GMP/Supplementary Pension entitlements at State Pension Age (SPA)
• Skilled in using corporate systems like CashFac, BACS, and Direct Debit/Credit for processing payments
• Actively provide information to members and third parties on fund values and estimated benefits
• Ensure consistent adherence to Service Level Agreements (SLAs) and Disclosure Regulations while focusing on quality improvement
• Recognized as a competent process reviewer for Retirement Quotations, ensuring accurate quote packs aligned with scheme guidelines

Conduct detailed benefit-related calculations and analyses, including repurchase of service, withdrawal of contributions, and deferred retirement case

Banking Operations | Cross-trained in UK Pensions

• Cross-trained in Defined Benefit (DB) pensions, including retirement and transfer quotes, building strong knowledge of UK pension processes.
• Verified member documents and reviewed data in line with KYC, AML, and pension compliance standards.
• Handled sensitive pension and customer information, ensuring accuracy and GDPR compliance.
• Assisted with premium calculations, record updates, and resolving member queries through internal tools.
• Maintained SLA adherence, prioritizing tasks and delivering high-quality work in a fast-paced environment.
• Supported both banking and pension-related operations, gaining a well-rounded understanding of financial services.

Airline Finance & Billing Operations

• Processed and reconciled billing for international airlines such as Air France and KLM, ensuring accuracy and compliance with financial regulations.
• Conducted audits to ensure adherence to global tax practices, supporting regulatory compliance and financial transparency.
• Verified transactions and reconciled payments using financial software, collaborating with international teams to resolve discrepancies promptly.
• Contributed to process improvements by providing financial insights and supporting accurate reporting across airline accounts.