Omkar Gurav
Assistant Manager – Digital Banking & Operations
Pune
Summary
Banking professional with 2.5 years at ICICI Bank, specializing in digital onboarding, payroll integration, and employee banking program management. Skilled in leveraging CRM tools, MIS dashboards, and data-driven insights to enhance efficiency and client engagement. Experienced in stakeholder management with HR leaders and corporate clients, driving adoption of digital banking solutions and ensuring compliance with BFSI regulations. Adept at aligning banking operations with fintech innovations and digital transformation initiatives. Passionate about bridging domain expertise with emerging technologies to deliver impactful solutions as a Digital Banking Consultant in IT and tech-driven organizations.
Overview
2
2
years of professional experience
Work History
Digital Banking Consultant | BFSI Domain Expert
ICICI Bank
02.2023 - 07.2025
- Partnered with corporate clients and HR teams to implement Employee Banking Digital Programs, driving adoption of savings, loans, and credit products.
- Leveraged CRM tools and MIS reporting to track KPIs, analyze customer onboarding patterns, and recommend digital solutions to improve client engagement.
- Conducted financial wellness workshops and digital product presentations, enhancing awareness and customer adoption of banking solutions
- Supported digital integration of payroll and account setup processes, ensuring seamless client experience and reducing onboarding turnaround time.
- Acted as a domain expert bridging business and technology teams, translating banking needs into digital adoption strategies.
Education
Bachelor of Science - Horticultural Science
Dr Balasaheb Konkan Krishi Vidyapeeth
Dapoli, India 04.2001 -
Skills
- Digital Banking Solutions & Client Onboarding
- CRM & MIS Reporting
- Regulatory Compliance & Risk Management
- Stakeholder Management & Corporate Client Relations
- Business Analysis & Digital Transformation
Coursework
- Digital BFSI Certification : Focused on digital transformation in finance, gaining foundational knowledge in FinTech, AI/ML, RegTech, and blockchain applications.
CERTIFICATE
- Fintech Certification : Focused on the latest financial technologies, including blockchain, RegTech, and the application of AI/ML in financial services.
CERTIFICATE
.
Higher Secondary Certificate |2018 | Shri. Shivaji English Medium School & Jr. College, Saswad, Pune
Secondary School |2016 | Shri. Shivaji English Medium School & Jr. College, Saswad, Pune
Timeline
Digital Banking Consultant | BFSI Domain Expert
ICICI Bank
02.2023 - 07.2025
Bachelor of Science - Horticultural Science
Dr Balasaheb Konkan Krishi Vidyapeeth
04.2001 -
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