OMKAR PATIL
Thane
Summary
Accomplished insurance technology executive with 13+ years of experience in general and life insurance. Currently serving as Deputy Vice President - Program Management at Tata AIG General Insurance Company, leading technology implementation for PA, PL, Home, and Group Health lines. Proven expertise in driving product strategy, digital transformation and process improvement to achieve organizational goals. Skilled in defining and executing implementation roadmaps, managing stakeholders, and prioritizing tasks. Adept at leading cross-functional teams of over 30 professionals to deliver successful projects. Recognized for conceptualizing and implementing the application integration platform, which enabled seamless data exchange between systems and improving operational efficiency. Poised to bring strategic vision, technological expertise, and leadership acumen to a VP role, further contributing to the success and growth of a forward-thinking organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deputy Vice President - Program Management
Tata AIG GIC
08.2024 - Current
- Leading technology implementation for PA, PL, Home, and Group Health line of businesses
- Defining and executing the implementation roadmap for each area
- Managing stakeholders and prioritizing tasks
- Documenting and reviewing business requirements
- Overseeing project management across multiple applications
- Managing a multidisciplinary team of over 30 members including business analysts, quality analysts, and developers
- Received the “Champion of Champions FY 23-24” award for outstanding performance.
Lead Process & IT - Health & Motor Underwriting
Magma HDI GIC
06.2017 - 08.2020
- Process & IT - Health &, Led the gathering of business requirements for health and motor insurance lines, resulting in the successful launch of new products and features
- Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards, ensuring compliance and accuracy
- Managed end-to-end integrations of partners with organizational systems, reducing manual errors and improving data-sharing capabilities
- Conducted competitor analysis and market research to identify new product features and enhancements, resulting in an increase in customer acquisition
- Played a key role in launching the digital and mobility framework, improving the customer portal experience and increasing self-service capabilities
- Received the “Health U/W Support ka Champ – Magma HDI Employee Reward Program Q4 FY 18-19” award for outstanding performance.
Business Analyst
LexisNexis Risk Solutions
11.2014 - 06.2017
- Developed and managed requirements for India’s first contributory database for the life insurance industry, resulting in a centralized and reliable data repository for insurers
- Collaborated with leading insurers to understand their business challenges and optimize the use of the LexisNexis platform
- Provided technical implementation guidance to customers’ technology teams, ensuring smooth adoption and utilization of the platform.
Manager – Business Analysis Specialist
Manipal Cigna HIC
08.2012 - 11.2014
- Played a vital role in the startup phase, overseeing the localization and implementation of the legacy policy administration system
- Conceptualized and implemented the application integration platform, enabling seamless data exchange between systems and improving operational efficiency
- Led a team of manual testers and managed end-to-end testing, ensuring high-quality product releases
- Received multiple awards for outstanding performance, including “Cigna Employee Recognition Program - 2013 Circle of Stars”, “Cigna Star Award - Quarter 2, 2013” and “Cigna Star Team Award – Quarter 2, 2013”.
Manager – Knowledge Management/Business Analysis
ICICI Lombard GIC
12.2010 - 07.2012
- Developed and managed requirements for various modules in the health claims management system, enhancing efficiency and accuracy in claims processing
- Led a product support team, addressing user concerns and ensuring smooth system operations
- Received the “ICICI Lombard Health Care - Performance Award 2011-12” for contributions to system optimization.
Associate Business Analyst
Angel Broking Ltd
12.2009 - 11.2010
- Responsible for developing and managing requirements for the Lead Management System (Support Leads Generation, Leads Management, and Automatic Leads Distribution) and Process Training System (a platform that streamlines the process of training for the Employees and the Clients of Angel Broking Ltd)
- Active participation in the evaluation (Quantitative assessment) of potential IT vendors in the lead management system and the CRM system.
Executive Product Development (Developer)
Angel Broking Ltd
09.2007 - 05.2008
- Responsible for the development (coding and unit testing) of the product deployment and analysis tool - Angel PDA, which was used for the installation of the trading applications on clients’ systems.
Education
MBA - IT
Symbiosis Institute of Computer Studies & Research
Pune2010
Bachelor of Engineering - Computers
K C College of Engineering
Thane2007
Skills
- Digital Transformation
- Customer Experience Design
- Technology Integration
- Project Management
- Business process improvement
- Change Management
- Product Management
- Software Development Lifecycle
- Stakeholder Management
- Requirements Gathering
- Agile expertise
- Technology Implementation
Certification
- Automation Anywhere Certified Advanced RPA Professional (V11.0)
- Award in Motor Insurance Products and Policies (India) - CII UK
- Insurance Institute of India - Fellow
- Insurance Institute of India - Specialized Diploma in Health Insurance
PUBLICATIONS
Co-authored "Object-Oriented Programming using C++" book, Vision Publications, Pune (2010)
Timeline
Deputy Vice President - Program Management
Tata AIG GIC
08.2024 - Current
Lead Process & IT - Health & Motor Underwriting
Magma HDI GIC
06.2017 - 08.2020
Business Analyst
LexisNexis Risk Solutions
11.2014 - 06.2017
Manager – Business Analysis Specialist
Manipal Cigna HIC
08.2012 - 11.2014
Manager – Knowledge Management/Business Analysis
ICICI Lombard GIC
12.2010 - 07.2012
Associate Business Analyst
Angel Broking Ltd
12.2009 - 11.2010
Executive Product Development (Developer)
Angel Broking Ltd
09.2007 - 05.2008
MBA - IT
Symbiosis Institute of Computer Studies & Research
Bachelor of Engineering - Computers
K C College of Engineering
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