Owez Babwani
Business Operations & Project Manager
Flat-704, Wing-I/9, Nav-Yuwan Society, Sec-4, Shrishti Complex, Mira Road (E)
Summary
Seasoned Operations Manager and talented Project Management lead with 10 years of experience applying exceptional planning and people management toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Working on different Projects from loss saving Standpoint for the process with the total Saving of upto 700 thousand Dollars in last 2 years.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
BDO India- MSKA & Associates
Business Operations & Project Management
08.2024 - Current
- Leveraged data-driven insights to identify areas for process optimization, driving efficiency gains across all aspects of project management operations.
- Provided ongoing support to team members by offering guidance, resources, and mentorship to promote professional growth and development.
- Monitored project progress, ensuring milestones were met while maintaining high standards of quality control.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
- Managed resource allocation effectively by prioritizing tasks based on urgency, complexity, dependencies, or availability of skilled personnel.
- Negotiated contracts with external vendors, securing competitive pricing and favorable terms for required services or products.
Bank Of America
Business Operations and Project Management
08.2016 - 07.2024
- Managing end-to-end Business with the Head count of 80 associates
- Daily coordination with Line of Business and Managing Timely reporting like Capacity, Aging, Associate Scorecard, Shrinkage
- Monthly review routine with Line of Business to understand the Progress.
- Regular connect with Risk, Compliance and Operational excellence team to review the Business
- Developed and initiated projects, managed costs, and monitored performance.
- Developed and implemented strategic project plans to meet business objectives.
Ocwen Financial Solution
Associate
09.2014 - 07.2016
- Worked as an Underwriter for Mortgage Modification of the Customer
- Managed to be on the Top of the Scorecard every month as an associate.
Education
SSC -
St. Xavier's High School
Mumbai 03.2008 - 03.2009
Bachelors in Management Studies - Management
NMFC
Mumbai 03.2011 - 03.2014
Post Graduation in Business Administration - Business & People Management
Welingkar Institute of Management
Mumbai 04.2015 - 06.2017
Skills
Ethical Leadership
Performance Management
People Management
Stake Holder Management
Certification
CAPM - Certified Associate in Project Management
Accomplishments
- Worked on Different dollar Saving Projects in last 2 years and saved around 700 thousand dollars.
- Received 2 Platinum,5 Gold, and 6 Bronze Award for Expertise People and Project Management.
- 100% in Employee Satisfaction Survey Consistently from past 3 years
- Representating Bank of America for Corporate Cricket tournaments
Timeline
BDO India- MSKA & Associates
Business Operations & Project Management
08.2024 - Current
Bank Of America
Business Operations and Project Management
08.2016 - 07.2024
Post Graduation in Business Administration - Business & People Management
Welingkar Institute of Management
04.2015 - 06.2017
Ocwen Financial Solution
Associate
09.2014 - 07.2016
Bachelors in Management Studies - Management
NMFC
03.2011 - 03.2014
SSC -
St. Xavier's High School
03.2008 - 03.2009
CAPM - Certified Associate in Project Management
Certified Course in Computer Technology
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