Pallavi Raut
Pune
Summary
Accomplished Senior Inside Sales Representative with a proven track record at Clean Harbors India LLP, managing over 5,000 US customer accounts for significant revenue growth. Expert in SAP SD and CRM proficiency, demonstrating exceptional pipeline management and negotiation skills. Achieved notable sales expansion by leveraging electronics component knowledge and strategic account management.
Overview
10
10
years of professional experience
Work History
Senior Inside Sales Representative
Clean Harbors India LLP
Pune
11.2020 - Current
- Handled over 5,000 US customer accounts and understood customer needs; also handled sister companies' accounts, like Murphy's and Enviro Waste Oil, and worked towards revenue and business expansion.
- Used to generate leads through market research and references from active customers.
- Developing, identifying, and securing all relevant direct sales opportunities.
- Acquired in-depth knowledge of the U.S. industry, market, potential customers, and the company's product and service portfolio.
- Dealing with U.S. active customers in all verticals.
- Working on purchase orders, invoices, and quotations.
- Collaborated with team members to achieve target results.
- I picked up additional tasks to aid the team's success.
- Planned and executed new strategies to increase sales.
- Coordinated customer service activities with other departments such as delivery, billing.
- Negotiated pricing and terms with customers as needed.
- We researched competitive products and services to understand their strengths and weaknesses in relation to our offerings.
- Communicated with repeat customers to build long-term relationships.
- Managed customer inquiries via phone and email in a timely manner.er.
- Maintained relationships with key accounts by scheduling regular meetings and calls with decision makers.
Team Leader
Talent edge next Education Portal
Pune
09.2018 - 05.2019
- Drive a team of six people, follow up with the team, conduct team briefings, and create reports. Used to deal with experienced candidates who wanted to pursue distance education.
- Work closely with managers and use analytical skills and process knowledge in daily tasks.
- Trained and supervised a team to deliver on store sales targets.
- I used to do cold calling and worked on hot leads.
Junior Analyst
Eclerx services ltd
Pune
10.2017 - 06.2018
- Webchat process: used to provide live solutions to U.S. customers.
- Customer service: Comcast client.
- Used to provide chat support by troubleshooting internet, modems, and routers.
- Used to cross-sell the new service as per customers' needs.
Inside Sales Representative
NSDM India
Pune
09.2015 - 09.2017
- Digital marketing courses guidance and counselling
- Cold calling, scheduling appointment, counseling and enrollment
- Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets
Education
BE - ENTC
G.H. Raisoni college of Engineering
Nagpur, MH01.2015
Diploma - ENTC
Shri. Datta Meghe Polytechnic collge
Nagpur01.2012
X th -
Lakhotiya Bhutada Highschool
Kondhali, Nagpur01.2007
Skills
- Sales force
- SAP SD
- ISO Certified in SAP SD
- Training and development
- Pursuing IIMB CRM certification
- Objection handling
- Pipeline management
- CRM proficiency
- Account management
- Electronics component knowledge
Languages
- Marathi
- Hindi
- English
Additional Information - Signature
Pallavi Raut
References
References available upon request.
Timeline
Senior Inside Sales Representative
Clean Harbors India LLP
11.2020 - Current
Team Leader
Talent edge next Education Portal
09.2018 - 05.2019
Junior Analyst
Eclerx services ltd
10.2017 - 06.2018
Inside Sales Representative
NSDM India
09.2015 - 09.2017
BE - ENTC
G.H. Raisoni college of Engineering
Diploma - ENTC
Shri. Datta Meghe Polytechnic collge
X th -
Lakhotiya Bhutada Highschool
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