Summary
Overview
Work History
Education
Skills
Additional Information - Signature
Languages
References
Timeline
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Pallavi Raut

Sr. Inside Sales Representative
Pune

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Dedicated and resourceful Order Management Representative with many years of diverse sales and customer support experience. Exceptional verbal and written communication skills with passion to handle and follow through on every detail. Engaged expert and go-to person on ordering and sales processes with enthusiastic willingness to assist others proactively.

Overview

10
10
years of professional experience
6035
6035
years of post-secondary education

Work History

Senior Inside Sales Representative/Account Manager

Clean Harbors India LLP
11.2020 - Current
  • Handled over 5,000 U.S. Customer accounts, understood customer needs, and worked toward revenue and business expansion.
  • Order management and customer service.
  • Dealing with U.S. Active customers in all verticals and provide customer service.
  • Coordinated customer service activities with other departments, such as delivery and billing.
  • Negotiated pricing and terms with customers as needed.
  • We researched competitive products and services to understand their strengths and weaknesses in relation to our offerings.
  • Communicated with repeat customers to build long-term relationships.
  • Managed customer inquiries via phone and email in a timely manner.er.
  • Maintained relationships with key accounts by scheduling regular meetings and calls with decision makers.

Sales Associate

Any access technologies
05.2019 - 10.2020
  • Selling SAP software (SaaS)
  • Customer service

Team Leader

Talent edge next Education Portal
09.2018 - 05.2019
  • Drive a team of six people, follow up with the team, conduct team briefings, and create reports. Used to deal with experienced candidates who wanted to pursue distance education.
  • Work closely with managers and use analytical skills and process knowledge in daily tasks.
  • Trained and supervised a team to deliver on store sales targets.
  • I used to do cold calling and worked on hot leads.

Junior Analyst (SAAS)

Eclerx services ltd
10.2017 - 06.2018
  • Webchat process: used to provide live solutions to U.S. customers.
  • Customer service: Comcast client.
  • Used to provide chat support by troubleshooting the internet, modems, and routers.
  • Used to cross-sell the new service as per customers' needs.
  • Used to sell software and other services of comcast
  • On call customer resolution

Inside Sales Representative

NSDM India
09.2015 - 09.2017
  • Digital marketing courses guidance and counselling
  • Cold calling, scheduling appointment, counseling and enrollment
  • Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets

Education

BE - ENTC

G.H. Raisoni college of Engineering
Nagpur, MH

Diploma - ENTC

Shri. Datta Meghe Polytechnic collge

X th -

Lakhotiya Bhutada Highschool
Kondhali, Nagpur

Skills

    Sales force and Hubspot

    SAP SD, R3 and C4C

    Power BI and SQL

    Order management

    Problem solving skills

    Sales Navigator

    Account management and Customer service skills

    Electronics component knowledge

Additional Information - Signature

Pallavi Raut

Languages

  • Marathi
  • Hindi
  • English

References

References available upon request.

Timeline

Senior Inside Sales Representative/Account Manager

Clean Harbors India LLP
11.2020 - Current

Sales Associate

Any access technologies
05.2019 - 10.2020

Team Leader

Talent edge next Education Portal
09.2018 - 05.2019

Junior Analyst (SAAS)

Eclerx services ltd
10.2017 - 06.2018

Inside Sales Representative

NSDM India
09.2015 - 09.2017

BE - ENTC

G.H. Raisoni college of Engineering

Diploma - ENTC

Shri. Datta Meghe Polytechnic collge

X th -

Lakhotiya Bhutada Highschool

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Pallavi RautSr. Inside Sales Representative